Assignment Manager
Chennai, India
Job Description: Assignment Manager – G4S Secure Solutions (South Zone)
Position Title: Assignment Manager
Location: Pan South Zone (India)
Employment Type: Full-Time, Permanent
Salary Range: ₹30,000 to ₹1,20,000 per month (based on experience and profile strength)
Minimum Qualification: Graduate (mandatory)
Reporting To: Regional Operations Head – G4S Secure Solutions
Role Overview:
The Assignment Manager will be responsible for the end-to-end management of physical security operations across high-profile client sites in the South Zone of India. This includes ensuring effective deployment of personnel, compliance with client protocols, documentation accuracy, stakeholder engagement, crisis readiness, and operational audits. The Assignment Manager is expected to maintain high discipline standards, handle large-scale operations seamlessly, and serve as the bridge between client, site security teams, and the G4S backend.
This role demands strong leadership, a proactive mindset, technical know-how, and non-negotiable communication excellence. Impeccable fluency in spoken English with the right accent, grammar, vocabulary, and pronunciation is strictly mandatory.
Key Responsibilities:
1. Site Operations Oversight:
- Plan and deploy daily security personnel as per shift schedules and site-specific SOPs.
- Conduct briefing sessions across all shifts and ensure grooming, discipline, and attendance compliance.
- Prepare and manage MDR, shift schedules, and site logs.
- Carry out efficient patrolling of internal and perimeter areas.
- Observe and respond to suspicious man/material movements.
- Ensure access control compliance and critical access management (labs, restricted zones).
- Maintain visitor/vendor records, key logs, badges, and lost & found registers.
- Conduct weekly security training and refresher briefings.
- Perform surprise night inspections to assess readiness of night staff.
2. Technical Systems & Documentation:
- Ensure uptime and functionality of CCTV, access control systems, and FAPA equipment.
- Maintain workstations audit, badge audits, and access key audits.
- Coordinate with facility teams for system rectification and AMC partner activities.
- Take access approvals via eApproval portals.
3. Reporting & MIS:
- Share daily, weekly, and monthly operations reports with G4S and designated site managers.
- Maintain event trackers, alarms reports, RPM data, incident logs, and vendor performance records.
- Support site managers in Hyderabad, Mumbai, Delhi, and Gurugram for consolidated reporting.
4. Emergency & Incident Management:
- Act as the first escalation point for medical emergencies, duress alerts, or system-triggered alarms.
- Liaise with EMEIA SOC for remote access control and video retrieval.
- Prepare incident reports, investigate breaches, and implement CAPAs.
- Conduct mock drills, shutdown protocols, and risk preparedness activities.
5. Client & Stakeholder Coordination:
- Respond to client queries and share required reports (daily/weekly/monthly) within agreed SLAs.
- Attend virtual coordination meetings with client-side managers to sync activities Pan India.
- Coordinate closely with facilities and places teams for smooth operations, approvals, and events.
- Handle onboarding/offboarding of employees with badge issuance and access revocation.
6. G4S Internal Coordination:
- Share weekly duty rosters, attendance, and nominal rolls with G4S backend.
- Coordinate on salary concerns, health insurance issues, and uniform issuance.
- Maintain leave records and escalate absenteeism trends.
- Work with Key Account Managers to resolve operations-related escalations.
Candidate Profile:
Minimum Requirements:
- Graduate in any discipline (mandatory)
- Minimum 5–10 years of experience in security operations management
- Experience handling multi-location operations preferred
- Prior exposure to multinational corporate environments in IT sector shall be very advantageous for the candidate.
Essential Competencies:
- Communication: Fluent spoken and written English (mandatory); clarity, grammar, and pronunciation will be tested.
- Operational Skills: Security deployment, documentation, SOPs, reporting tools.
- Technical Proficiency: Familiar with access control, surveillance systems, e-portals, and Microsoft Office.
- Leadership & Ethics: High integrity, team management skills, crisis-handling experience.
- Behavioral Traits: Attention to detail, time-sensitive decision-making, calm under pressure.
Key Performance Indicators (KPIs):
- 100% compliance in daily deployment & reporting
- ≥95% uptime for security equipment and systems
- ≤2 critical incidents per year (with timely CAPA)
- SLA adherence for report submissions and audits
- Staff discipline, grooming, and performance audit scores ≥90%
Why Join G4S Secure Solutions?
- Be part of India’s most trusted and structured private security network
- Work in high-compliance, high-tech environments across South India
- Professional growth opportunities in regional leadership tracks
- Exposure to global security protocols and enterprise-grade tools
- Competitive salary with statutory benefits and incentives
How to Apply:
WhatsApp: +91 91136 27282
Email: abhay.mulik@in.g4s.com
Contact Person: Mr. Abhay Mulik
Designation: HUB Recruitment Lead (South), G4S Secure Solutions
Note: This position involves rotational shift duties, weekend responsibilities, and may require occasional travel across the South Zone depending on operational requirements.
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