Courier - Multi-drop

G4S (now part of Allied Universal) is the largest secure solutions company in the world and one of Britain's top Employers. Our Cash Management Solutions business has expertise in secure logistics and payment services including cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval and merchant services.

As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and will be integral to the effectiveness and success of G4S.

Main Purpose of Job

We currently have a number of opportunities for Courier - Multi Drop to join our team and be a part of our continued success. As a Courier you will be at the very heart of our operation. Your primary responsibility will be to drive a car-sized, easily manoeuvrable vehicle to collect and deliver small quantities of cash to and from our customers. 

To join G4S Cash Solutions you’ll need to be more than just a Courier. You’ll also need to be dependable, punctual, good with customers, colleagues and the public and have a flexible approach to working hours (including weekends and bank holidays), being happy to adapt plans to meet changing circumstances.    

Join G4S as a Courier in Liverpool and you will become part of a well-trained, tight knit team providing an essential, cash transportation service to the local community. All you need to have is a valid UK driving licence and the qualities outlined above. We’ll provide the training and support to prepare you for a great, long-term driving career with an industry leading company. You will also earn a great salary and excellent benefits.

Never driven a van before? Don’t worry, there is no experience required for this role and you will be provided with all of the training you need to become a confident, world class Courier. 

Interested in progressing your career? Here at G4S we understand the value and importance of employee development. We will support (where required) employees obtaining their C1 licence to enable them to drive our higher class vehicles. But it doesn’t stop there! We have a suite of management development opportunities too and proudly fill the majority of our managerial and leadership positions with internal candidates.

Due to the nature of the industry in which we operate, you will need to be confident working to procedures as the environment is highly regulated. This will ensure that our service remains superior and that our customers’ requirements are met with optimum efficiency.

Key Tasks & Responsibilities

The Role

As a Courier - Multi Drop, you will complete daily work tasks within customer’s contractual agreements and discretely collect or deliver customer’s cash to and from their premises. Collected cash will then be carried back to your vehicle.  You must have vigilance, concentration and common sense as well as the ability to build strong relationships with our customers.

Our Couriers must:

• Safely drive a small vehicle on all roads including pedestrianised areas 
• Deal confidently and safely with situations that may arise on the pavement when carrying cash and valuables 
• Comply with UK Domestic Drivers hours legislation 
• Collect and deliver cash (including bags of coin) to and from our small and medium sized customers 
• Maintain a valid Cash and Valuables in Transit SIA licence (provided by the Company) 
• Be considerate of the needs of our small and medium sized customers and strive to meet them every time 
• Build strong customer relationships with the many customers you visit 
• Learn how to operate our hand-held computers (full training will be provided) 
• Proactively learn from the experience of others 
• Collaborate with your colleagues in achieving objectives 
• Undertake other duties that may reasonably be assigned to you by your line manager or the business. 

This role profile will be subject to change in accordance with departmental developments and the job holder’s expertise.

Pay starts at £11.47 per hour (plus night allowance if applicable)

Person Specification

So what makes a successful Courier?

To succeed as a G4S Courier, you will need to hold a valid B Class driver’s licence (with no more than 6 penalty points). You will need to be confident in communicating with customers and colleagues in both written and spoken English and an appropriate level of numeracy is also important. You will need to be confident following specific procedures and instructions and be able to work to tight deadlines.

• Previous experience in a driving role would be beneficial but is not essential, as would experience using IT and computer systems.

• Finally, you must be continuously focused on providing a top notch service to our customers by being efficient, flexible and at all times security conscious.

In addition to a culture that believes in promoting from within, we offer up to five weeks paid holiday and paid overtime, as well as the following benefits:

• Pension scheme
• Life assurance
• Flexible working policies
• Free uniform          
• We Care - providing 24/7 access to online GP, mental health support and virtual wellbeing
• HSF - Health Cash Plans
• Corporate perks and discounts (Perks @ Work and Home)
• Payroll Giving
• Training and Development Opportunities (inc Apprenticeships in England).

#LI-DNI

We also have some specific security criteria that you will need to meet:

• You must be able to pass a criminal record check as well as a personal credit and ID check.
• You’ll need to provide 10-year employment/unemployment/educational history that we can check and verify.
• You will need to be prepared to undergo airport style searches when entering and leaving our premises and be comfortable working within a secure warehouse environment.
• An SIA licence would be beneficial.

This role will be subject to a medical review, which may include a medical assessment with an occupational health practitioner. We will provide all the training and support to help you to progress as a key member of our world-class team. 

G4S Cash Solutions (UK) Ltd is committed to creating a diverse and inclusive environment where all employee's feel respected and able to give their best and is proud to be an equal opportunity and Disability Confident employer.

We welcome the unique contributions that you can bring in terms of age, ethnicity, race, sex, gender identity and expression, nation of origin, religion, disability, sexual orientation and beliefs. If you require any reasonable adjustments during the hiring process, please do not hesitate to contact us.

What do our employees say about working for G4S?

“I joined G4S because I thought it would be good for my career progression and a very interesting job.
The application and recruitment process was very easy quick, and the trainers were very helpful.
I would definitely recommend G4S to anyone looking for work.”

“The good thing about working here is that the company provides all the training they think I need so that I have the right skills for the job I do.
I’m from Hong Kong and everyone treats me like family here. Everyone is very nice and very friendly and I’m very happy here.”

“I’m excited to start something new and different with new challenges.
It’s a very male orientated role, but that doesn’t put me off and it’s definitely suitable for both males and females.
I’ve already recommended G4S to a friend of mine!”

Allied Universal, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Our acquisition of G4S in 2021 expands our footprint and infrastructure on a global and local level. Through our vast network of more than 800,000 employees, we leverage global best practices in communities all over the world. Operating in around more than 80 countries with revenues of $18 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. We believe there is no greater purpose than serving and safeguarding customers, communities, and people in today's world. Allied Universal is There for you. For more information, please visit www.aus.com.

If this opportunity is of interest then we want to hear from you. Please click the “Apply Now” button to submit your formal application.