AGENT CALL CENTER
Abidjan, Ivory Coast
Job ID: 23951
Job category: Functional
Location: Abidjan, Ivory Coast
Closing date:
Sous l'autorité du responsable du Poste de Contrôle Radio vous serez chargé de :
- Recevoir et orienter les appels venus de l'extérieur.
- Recueillir les requêtes des clients et des agents dans un registre dédié.
- Transmettre les requêtes aux services concernés.
Transmettre un rapport d'activité hebdomadaire au Responsable du Poste de Contrôle Radio.
Profil (F)
- Niveau minimum BAC+2 avec une première expérience dans la fonction ou à un poste similaire.
- Avoir une bonne élocution.
- Être courtoise.
- Avoir une expérience au standard téléphonique.
- Être assidue et ponctuelle au travail.
- Faire preuve de contrôle de soi.
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