Contract Manager
Kumasi, Ghana
Job ID : 29670
Job category : Security Services
Location : Kumasi, Ghana
Date posted :
N/A
Closing date :
To lead the operational and strategic management of the security contract focusing on client retention, staff optimization, and maintaining discipline on the mine
Job Responsibilities
● Ensure timely reconciliation of invoice.
● Ensure proper allocation of staff to positions and structure and analyse
staff turnover
● Ensure adequate personnel are staffed to the contract, including relief,
reserve and contingency personnel.
● Ensure that acceptable standards of behavior at work are maintained by
all subordinate employees, as required by G4S’s code of conduct and
disciplinary code.
● Maintenance of client relationships and ensuring client retention.
● Understand the importance of client communication, notification and
reporting procedures.
● Report on Security KPIs to Management
● Ensure that only appropriately trained and registered security personnel
are utilized at all times.
● Identify new business opportunities in the sphere of operations, as well
as in terms of growth of business, driven by the promotion of integrated
security solutions.
● Conduct Security Risk Assessments
● Daily check the presence of site instructions, CUG, Flashlight, baton, and
emergency contact list. Check the alertness and fitness of security officers
on duty
● Check to be sure that all equipment present is serviceable.
Skills and Competencies:
● Effective Communication: High proficiency in formal reporting, client notification procedures, and professional interpersonal communication
● Leadership & Ethical Conduct: Strong ability to enforce discipline and maintain high standards of behavior among security personnel in accordance with the code of conduct
● Managerial Ability : Use available resources much to the delivery of
contract expectations. Be able to bring out the best in people.
● Problem Solving : Making timely decisions often under pressure.
● Strategic Thinking : Connecting daily operations with long term
organizational goals
Experience & Educational Requirements:
● Bachelor’s Degree in Business Management, Security Management, or a related field
● A certificate in Security will be an advantage
● Strong background in surveillance, investigations and incident reporting
● Knowledge of security protocols, procedures and best practices.
● Proven ability to manage large teams
● Minimum of 3–5 years in security operations, preferably within the mining or industrial setting.
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