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Senior Security Officer @ Science Park
Singapore, Singapore
Duties & Responsibilities
- Supervise and lead a team of security officers during assigned shifts.
- Ensure the safety and security of customers, staff, tenants, and company assets.
- Monitor CCTV systems, alarms, and access control systems.
- Conduct regular patrols of retail premises, entrances, exits, and restricted areas.
- Handle security incidents, emergencies, disputes, and suspicious activities professionally.
- Investigate theft, shoplifting, accidents, or security breaches and prepare incident reports.
- Assist in crowd control during sales events, promotions, and peak operating hours.
- Train and guide junior security officers on security procedures and company policies.
- Ensure all officers comply with standard operating procedures (SOPs) and safety regulations.
- Coordinate with store management, mall management, police, and emergency services when required.
- Perform opening and closing security checks of the retail store.
- Maintain records of daily occurrences, visitor logs, and security activities.
- Conduct fire safety inspections and emergency evacuation procedures.
- Respond quickly to alarms, medical emergencies, and fire incidents.
- Provide excellent customer service while maintaining a strong security presence.
Key Skills
- Leadership and team supervision
- Strong observation and incident handling skills
- Good communication and report writing
- Knowledge of CCTV and security systems
- Ability to work under pressure and handle emergencies
Hear from one of our security guards
Rewards and benefits
Our benefits vary from country to country and role to role and are designed to ensure our staff have access to the things they need to thrive both in and out of work. This includes on-the-job training, career paths to management and a range of benefits depending on locations around the world.
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Health & Safety at G4SThe safety and wellbeing of our employees is a core G4S value. Setting the highest standards for safety across our industry keeps our colleagues safe.
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Keith's G4S Career ProgressionKeith Freeman joined G4S in 2005 after serving in the Royal Anglian Regiment, 1st Battalion, including tours in Northern Ireland and Afghanistan.
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