Event Customer Care Stewards - O2 London

Event Customer Care Stewards - O2 London

£12.60 per hour

London is a thriving city with a busy events calendar and there is always something to look forward to!

We are looking to recruit additional Event Customer Care Stewards to join our team working  at a variety of events at the O2 Arena, London.  In addition to working at this fabulous arena setting, you will also have the opportunity to undertake shifts at a wide range of other events including conferences, festivals and music concerts across the region.  If you're open to travel we even have opportunities to be part of some of the biggest events across the UK.

You will need to be available during the evening or at weekends.  The broader G4S Events business can also offer you opportunities to suit your lifestyle, whether it’s flexible ad hoc hours, or working 40+ hours a week, we have a wide range of shifts and roles available.

Our Event Customer Care Stewards  provide a visible reminder that safety is our number one priority for visitors and staff. Which means you could be inside or outside, on your feet showing people where to go, checking tickets at entry, monitoring the crowd and managing the car parking facilities. Wherever you are, you’ll be the fun, helpful and friendly face representing G4S Events.

As an Event Customer Care Steward you will be responsible for securing the venues, staff and visitors for our customers. 

This may include:

• Carrying out pre and post event safety checks ensuring compliance with safe working procedures
• Greeting, assisting  and directing visitors attending the event
• Ensuring that no prohibited or restricted items are taken into the secured zones within the venues
• Monitoring visitor / crowd movements and behaviour to identify potential issues or incidents and to take action as necessary

Benefits:

• Perks at Work Scheme: access to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more.
• Access to 24/7 health and wellbeing services
• Holiday pay
• Company Pension
• Training and progression opportunities
• Free travel to qualifying events outside of the region

You do not need any previous experience, other than the ability to communicate in a friendly and professional manner with our customers.   We will provide all the training you need - applicants holding their Level 2 in Spectator Safety (or above) are preferred but not essential, however, you must be willing to go through the funded training once on board.

Our recruitment and selection process will include a face to face interview, once the application has been submitted a member of our team will be in touch to get this arranged for you. 

You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.

Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.

In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers.  We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com.

*Total workforce includes employees and subcontractors