Expression of Interest - Quality, Risk and Compliance Manager

* Please note: This advertisement is an Expression of Interest for upcoming opportunities within G4S Government Services.

What G4S can offer you

• Attractive salary package plus superannuation, with salary packaging options.
• Ongoing professional development & leadership programs.
• The opportunity to work within an innovative and collaborative team environment.

About the role and team

We are seeking a proactive, detail-oriented, and strategic Quality, Risk & Compliance Manager to join the join the G4S Government Services team.

In this critical role, you will own the overarching contract compliance and assurance framework. You will act as the key anchor for keeping our contractual obligations under active, rigorous assurance. Working as a central point of collaboration across national operations, you will balance independent challenge with practical remediation to safeguard service delivery and contract performance.

In the role you will

• Lead the Service Level framework, overseeing performance tracking, validation, risk identification, and corrective action.
• Maintain the obligations register, compliance calendar, and framework across contracts, purchase orders, and policies.
• Lead root-cause analysis and action closure for Service Level failures, incidents, complaints, and audit findings.
• Evaluate proposed contract variations and Purchaser Mandated Changes for impacts on risk, effort, and service exposure.
• Coordinate evidence and preparation for internal, external, and assurance audits.

What we're looking for

• Experience in managing complex contract obligations, risk registers, and service level assurance frameworks within large-scale service delivery contracts.
• Proactively identify service risks and collaborate with Commercial and Contract leads to manage changes and trigger fee or structure reviews.
• High level of proficiency in assessing and mitigating risks and developing safe operating processes and procedures.
• High level strategic thinking skills, including the capacity to exercise sound judgement and develop innovative solutions.
• Ability to evaluate contract variations and identify risk exposures.

The recruitment process

G4S runs a staged recruitment process which includes:

• Online Application: Start by submitting your CV.
• Initial Phone Call: If shortlisted, you'll have a quick call with our Talent Advisor, Mel, to discuss the role further.
• Interviews: We conduct a first-round interview (either in person or online), with a shorter second online interview for top candidates.
• Background & Reference Checks: Final steps include a National Police Check and reference checks.

About G4S Australia and New Zealand

G4S, An Allied Universal® Company, is a world-leading security and facility services company that delivers tailored, integrated solutions. With a global workforce of approximately 800,000 employees across 100 countries and nearly 2,000 employees throughout Australia and New Zealand, we combine local knowledge with global best practices to safeguard assets, people and communities. We are a preferred partner for complex and high-risk environments, allowing our government, law enforcement and industry clients to focus on their core business. People are the heart of everything we do. From safeguarding critical infrastructure in mining, health, finance, and data centres to delivering essential justice services—including prisons, courts, prisoner escort and transport, electronic monitoring, and mobile speed cameras—our mission is to keep our communities and the people in our care safe.

For more information about G4S Australia and New Zealand, please visit www.g4s.com.au.