Kakaretso ya tiro
E ka tswa o itebantshitse le Fire & Security, Motlakase (Electrical), Mechanical, kgotsa Systems Engineering, tiro ya gago kwa G4S e mabapi le manontlhotlho le go ikanyega.
O tla bo o rwele maikarabelo a go tsenya, go tlhokomela, le go neela kemonokeng ya setegeniki mo dithotong tse di botlhokwa tse di bolokang ditshaba le dikgwebo di bereka e bile di babalesegile.
Go ikamaganya le G4S go raya go tsena mo setlhopheng se mo go sone kitso ya gago ya setegeniki e nang le seabe ka tlhamalalo mo tshireletsegong ya mafelo a re berekang le go tshela mo goone.
Maikarabelo a konokono
Go rarabolola mathata
Go batlisisa diphoso tse di raraaneng tsa setegeniki le go bona ditharabololo tse di siameng tsa nako e telele o ntse o latela ditaelo tse di gagametseng tsa SLA le KPI.
Kobamelo le Tshireletsego
Go bereka ka maemo a a kwa godimo a Boitekanelo le Tshireletsego, o netefatsa gore ditiro tsotlhe di fitlhelela ditlhokwa tsa semolao le melawana ya lefelo la tiro.
Go kwala dipego
Go tshola dipego tse di nepagetseng tsa setegeniki ka nako eo ka tiriso ya PDA kgotsa ditsela tsa tsamaiso ya ditiro go neela bareki ba rona ponaletso.
Technical Operations Engineer
Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland
ID ya Tiro : 9948
Mofuta wa tiriso : Tshegetso
Lefelo : Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland
Letsatsi le e phatlaladitsweng :
07/08/2026
Letsatsi la go tswala :
26/07/2026
We are looking for a talented and experienced Technical Operations Engineer to join our team working full time in our Newcastle office. The successful candidate will join a team of Engineers responsible for End user equipment configuration and deployment as well as Server and Network infrastructure monitoring to maintain maximum availability. The role requires excellent communication skills to minimise user downtime through direct support and handling incoming calls on a major incident phone line. There is a strong focus on the provision of IT support services to the business and its customers, specifically in the areas of incident management and service request provision.
Key Responsibilities:
- Participate in a 24/7 shift rota. Working 4 on 4 off, 12 hour shifts.
- Build, support and administration of Chromebook, PC and Laptop hardware across the business.
- Build, support and administration of Mobile devices across the business.
- Provide second-line support to users of G4S supported applications.
- Provide second-line support to users of 3rd party supported applications .
- Administration of an escalation phone line for critical incidents.
- Management of critical incidents from 1st report through to resolution.
- Perform general application systems administration for G4S supported applications.
- Perform daily monitoring tasks to maintain system uptime.
- Liaise with users to understand, document and manage their requirements and issues to resolution.
- Work with the IT Development Team to test new IT solutions.
- Provide technical IT support and guidance to the Projects Team.
- Provide data extracts to the business to support sales and tender documentation.
- Manage IT DR and BCP processes.
- Manage and host internal IT Forums.
- Identify new and appropriate technologies to support G4S.
- Able to learn new skills quickly and effectively through personal learning and development and in house business training.
- Assist with Field support duties if/when required.
Essential skills and knowledge:
- Hold a recognised IT certificate or have relevant experience working within a support environment.
- Good communication and planning skills
- Laptop, Desktop troubleshooting and repair experience.
- Experience supporting ChromeOS and Windows Operating Systems.
- Able to support Microsoft Office
- Experience of Antivirus packages
- Experience of troubleshooting Mobile Operating Systems (Android, IOS)
- Experience Troubleshooting Network printers and print servers.
- Experience with Remote access tools (using RDP, Remote assistance or other 3rd Party tools) to help remote users.
Desirable skills and knowledge:
- Hold a full UK Driving Licence.
- An understanding of Google Workspace applications.
- Mobile Device Manager experience.
- Knowledge of Powershell, VBscript and/or batch file scripting.
- Understanding of Monitoring and Alerting systems.
- Knowledge and understanding of ITIL best practices.
- General understanding of Cloud hosted environments and technologies.
- General understanding of TCP/IP Networks.
- Experience troubleshooting and maintaining Server operating systems.
- An understanding of Active Directory Services.
- An understanding of NTFS permissions.
Please note, this role requires SC clearance which means you must have lived in the UK consecutively for the last 5 years.
The successful candidate will be required to provide original documentation for detailed screening and vetting processes. These documents may include your passport, driver’s license, utility bill (dated in the last 3 months), HMRC letter, original bank statements, an original payslip, your birth certificate, or a valid share code.
In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In the UK, we have an extensive network of offices and more than 32,000 employees to support our local communities and customers. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com. *Total workforce includes employees and subcontractors.
G4S Regional Management (UK&I) Limited is committed to creating a diverse and inclusive environment where all employees feel respected and able to give their best and is proud to be an equal opportunity and Disability Confident employer.
We welcome the unique contributions that you can bring in terms of age, ethnicity, race, sex, gender identity and expression, nation of origin, religion, disability, sexual orientation and beliefs. If you require any reasonable adjustments during the hiring process, please do not hesitate to contact us. If this opportunity is of interest then we want to hear from you. Please click the “Apply Now” button to submit your formal application.
Meputso le dineo
Dikatso tsa rona di a farologana go ya ka lefatshe le maikarabelo a tiro, mme e rulagantswe go netefatsa gore badiri ba rona ba na le se ba se tlhokang go atlega mo tirong le kwa ntle ga yone. Se se akaretsa thuto ya mo tirong, ditsela tsa go gola mo maikarabelong a botsamaisi, le melemo e e farologaneng go ya ka mafelo a lefatshe.
Thuto le Tlhabololo
Re tswelela pele go tsetela mo thutong le tlhabololong ya badiri ba rona gore ba kgone go fitlhelela bokgoni jwa bone jotlhe.
Tuelo e e nametsang
Tuelo ya motheo e e gaisanang le ditshono tsa go bereka nako e e oketsegileng le madi a go nna malala-a-laotswe.
Setso sa go Tlhomamisa mo Bathong ba Teng
Kwa G4S re ikgantsha ka go godisa setso sa go tlhoma batho ba rona mo maemong a a kwa godimo.
Diteng tse di Amanang
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Bona ditiro tsa G4S kwa YuropaBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Yuropa. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa Asia & Botlhaba Gare
Bona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Asia & Botlhaba Gare. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Ditirelo tsa Tshireletso kwa G4S
Bona ditiro tsa tshireletso tse di busetsang kwa G4S. Kopanela le ditlhopha tsa rona tsa bomaitseanafo go ralala lefatshe go tshireletsa ditšhaba le go ntsha ditharabololo tsa tshireletso tse disha.
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Ditharabololo tsa Madi kwa G4S
Bona ditiro tsa Ditharabololo tsa Madi tse di kgatlhang kwa G4S. Kopanela le setlhopha sa rona se sesha mme o tswelele ka tiro mo tsamaisong ya madi le tshireletso.
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Ditirelo tsa Tlhokomelo & Go Okwa kwa G4S
Bona ditiro tsa Tlhokomelo & Go Okwa tse di busetsang kwa G4S. Kopanela le setlhopha sa rona go tokafatsa tshireletso ya setšhaba le go ntsha ditharabololo tse disha tsa tlhokomelo le toka.
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Tsamaiso ya Mafelo kwa G4S
Bona ditiro tsa Tsamaiso ya Mafelo tse di kwa godimo kwa G4S. Kopanela le setlhopha sa rona se sesha mme o tlhomamisa go nna botoka mo ditirong tse di sireletsegileng le tse di nang le bokgoni.
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Ditiro tsa Tiro le Tirisano kwa G4S
Bona ditiro le ditshono tse dikgolo tsa tiro kwa G4S, go tswa go IT, Tsamaiso, le HR go ya go Tsamaiso ya Tiro, Ditshelete le Ditirelo tsa Bareki.
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Dineo tsa Badiruedi kwa G4S
Bona dineo tsa rona tse dikgolo, go tswa mo tlhabololong ya botaki go ya go botsogo. Kwa G4S, re batla gore batho ba rona ba atlege mme ba fitlhelele bokgoni jwa bone.
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Bona ditiro tsa G4S kwa Aforika
Bona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Aforika. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa Latin Amerika
Bona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Latin Amerika. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa UK & Ireland
Bona ditshono tsa tiro tse di kgatlhang kwa G4S kwa UK & Ireland. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Botsogo le Tshireletso kwa G4S
Tshireletso le botsogo jwa babereki ba rona ke boleng jwa konokono jwa G4S. Go tlhomamisa maemo a a kwa godimo a tshireletso mo madirelong a rona go dira gore babereki ba rona ba sireletsege.
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Go Ithuta le Kgolo ya Tiro kwa G4S
Kwa G4S re leka ka natla go godisa setso sa tlhabololo e e tswelelang mme re kgothatse batho mo maemong otlhe go godisa bokgoni jwa bone le go fitlhelela bokgoni jwa bone jotlhe.
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Dintlha tsa Go Thapa le Dipotso tse di Botlhokwa ka Tsamaiso ya Go Ikopela
Ithute go feta ka tsamaiso ya go ikopela kwa G4S. Go go thusa mo loetong lwa gago, re kopantse dipotso tse di botlhokwa tse di bodiwang ke ba ba ikopelang.
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Ngwao le go Ikamanya kwa G4S
Go beela mo ngwaong ya go ikamanya ke gone go dirang gore re atlege - go tokafatsa kgolo ya tiro, tshireletso ya setshaba, le ditharabololo tse disha mo setlhopheng sa rona sa lefatshe lotlhe.
