Human Resources Manager

Company Overview:

G4S Secure Solutions (USA) Inc. provides rewarding careers that give you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

G4S Secure Solutions (USA) Inc., an Allied Universal® Company, is hiring a Human Resources Manager. The Human Resources Manager is responsible for supporting the local offices in employee recruiting, hiring and onboarding, training, payroll, employee relations and development, travel scheduling and expense reporting, investigations support to the discipline/grievance process, personnel records, background screening, Workers’ Compensation, unemployment claims, Affirmative Action planning and leave of absence. The Human Resources Manager will manage the client e-QIP background process communicating with the client and tracking submissions and final determinations.

RESPONSIBILITIES:

• Administrative management: Administer leaves of absence, FMLA, PTO, etc.; Employee and/or Labor Relations activity, disciplinary actions; Implementing Customer transitions; Workers Comp management; Unemployment claims management, and employee records changes in HRIS; benefits administration
• E-QIP Process management: Initiate, submit, and track background packets including supplemental and acknowledgement forms
• Affirmative Action Program for Individuals with Disabilities and Protected Veterans compliance and planning; oversight of all recruiting, selection, and placement processes; develop and implement corrective actions as needed
• Workforce management: Oversee recruitment process and ensure development of job descriptions to meet the needs of the operation; work with managers to ensure they maximize all opportunities and use all tools available for employee retention and development; ensure that managers are engaged in Performance Management with their employees and provide guidance and coaching as needed
• Quality management: Monitor and track candidates received, interviewed, and hired against open positions; ensure all onboarding requirements are met to ensure G4S and client contract compliance; ensure compliance with company Human Resources policies and applicable federal, state, and local laws; ensure overall contract compliance regarding employee basic and preferred qualifications, screening, training, and licensing; create internal audit process to locate shortcomings and develop and implement procedures to resolve deficiencies
• Coordinate with the Project Manager on staffing requirements, new hire availability, qualifications, and current/future demand
• Schedule new hire and annual employee training
• Take complaints concerning discrimination, sexual harassment, and workplace harassment; lead and/or assist with investigations; provide guidance and support for supervision concerning employee relations and disciplinary action
• Oversee annual employee appraisal process; ensure reviews are conducted correctly and in compliance with the annual schedule
• Assist with scheduling travel and processing expense reports
• Work with supervisors and Administrative Assistant on employee scheduling and payroll corrections

QUALIFICATIONS (MUST HAVE):

• Must possess one or more of the following:
• Bachelor’s Degree combined with one (1) year of Human Resources experience
• Associate’s Degree combined with thee (3) years of Human Resources experience
• High School diploma or equivalent combined with five (5) years of Human Resources experience
• Prior work experience conducting applicant sourcing, interviewing job applicants, and conducting employee onboarding in a fast-paced work environment
• Prior work experience with employee relations, development, and engagement as well as policy implementation and interpretation
• Working knowledge of employment laws and civil rights legislation
• Work history must include:
• Demonstrated knowledge of benefits administration
• Excellent organizational skills that include the ability to multi-task and prioritize work
• Sound understanding of personnel and compliance records management
• Sound understanding of policy interpretation and implementation
• Consultative, analytical, and problem-solving skills
• Ability to communicate effectively with leadership
• Ability to manage the performance review process and assist other management positions in completing performance reviews
• Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Professional, articulate, and able to use good independent judgment and discretion
• Able to plan and organize
• Outstanding oral and written communication skills
• Ability to successfully interact at all levels of the organization while functioning as a team player
• Attention to detail; ability to work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities
• Able to effectively manage multiple interactions with diverse personalities and engage them to perform at optimum levels
• Demonstrated ability to facilitate training to include the development of training materials as well as delivery

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Certificate in HR Management through a University, Professional Human Resources (PHR) certification or higher
• Proficient skills in Human Resources Information System (HRIS) applications
• Associate’s degree or higher in Human Resources or a closely related field
• Prior Human Resources experience in a service industry business
• Prior experience in Department of Transportation regulations for CDL drivers
• Ability to speak, read, and write in multiple languages (Spanish, French, etc.)

BENEFITS:

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

G4S Secure Solutions (USA) Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.