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Prison Custody Officer - Part Time

Smiling man with glasses wearing a black G4S jacket.

Overview of the role

As a Prison Custody Officer (PCO), you are key to ensuring the secure environment runs smoothly and safely to ensure both those in our care and employees feel safe.

You will be responsible for maintaining a safe, secure and structured environment, but always treating every prisoner with dignity and respect.

This job gives you a chance every day to truly make a difference, helping prisoners find a better direction and get ready for a positive return to society.

Core responsibilities you will undertake

Maintaining Security outline icon

Maintaining Security

Keep everyone secure and minimise risks, deal with incidents, and write up reports.

Providing Structure outline icon

Providing Structure

Managing the daily prison regime, ensuring prisoners attend work and education sessions, and conducting welfare checks.

Rehabilitative Support outline icon

Rehabilitative Support

Promoting a rehabilitative culture by challenging poor behaviour, encouraging purposeful activity, and holding one-on-one sessions for vulnerable individuals.

Prison Custody Officer - Part Time

Bridgend, संयुक्त अधिराज्य

जागिरको परिचयपत्र : 18675
जागिरको श्रेणी : हेरचाह र पुनर्स्थापना सेवाहरू
स्थानहरू : Bridgend, संयुक्त अधिराज्य
पोस्ट गरिएको मिति : 06/12/2026
बन्द हुने मिति : 07/08/2026

PRISON CUSTODY OFFICER – PART TIME HOURS

HMP and YOI Parc Bridgend

Permanent, Part Time

20 hours per week with various shifts and ‘weekends only’ available

 

Starting Salary                             £31,780.35 pro rata*               

After 1 Years’ service                    £32,588.33 pro rata                

After 3 Years’ service                    £33,934.95 pro rata

After 5 Years’ service                    £35,550.90 pro rata     

Upon successful completion of your first 12 months service and final probation, you will receive a £1000 bonus*     

 

*Please note: During your first 12 weeks of employment you will be required to work 40 hours per week to complete your initial training course, which you will be compensated for at full time rate of £30,267 per annum.  Upon successful completion of the ITC you will move onto your contracted 20 hour per week shift pattern. 

 

Benefits: Company Pension, 132 hours annual leave (inclusive of contractual bank holidays), Company Sick Pay and Life Assurance, free on-site parking, staff canteen, free uniform, free onsite gym, PERKS at work scheme with access to High Street Shop discounts, Blue Light Card for extensive discounts, local shopping discounts and extensive training and development

 

Make a Difference Every Day

 

Applications are being accepted for Prison Custody Officers working a part time shift pattern.

 

We are looking for Prison Custody Officers (PCOs) who are excellent communicators, resilient, and good listeners. PCOs are essential to the effective operation of our prisons. We welcome applications from all backgrounds as long as you have integrity, resilience, and strong communication skills. No specific qualifications or experience are needed.

 

The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment.

 

Our Philosophy

 

Our prisons aim to rehabilitate offenders and prepare them for reintegration into society. We strive to normalise prison conditions and create a safe environment for both staff and prisoners.

 

About the role

 

You will ensure that prisoners are treated with dignity and respect while maintaining a safe and secure environment. You will play a key role in providing structure and routine, ensuring prisoners attend work and education, and follow the prison regime.

 

You will have a number of key responsibilities that assist Prisoner reform, as well as playing a key role in providing prisoners with structure and routine, making sure they get to work in the morning, are actively engaging in education and the prison regime and are secure in their cell in the evening.

  • Completing paperwork and reports
  • Maintaining restrictions on prisoners' liberty while protecting their rights
  • Ensuring prisoners receive their regime and privileges
  • Reducing risks to security
  • Controlling incidents and emergencies, which may include using Control and Restraint and Body Worn Video Cameras
  • Promoting a rehabilitative culture and teamwork
  • Challenging poor behaviour and promoting positive behaviour
  • Encouraging prisoners to participate in purposeful activity and address their offending behaviour
  • Responding to substance misuse
  • Providing first aid, such as CPR
  • Assessing risk and vulnerability of prisoners and referring them to social care if needed
  • Assisting prisoners with neurodiverse needs
  • Assessing healthcare needs in an emergency
  • Holding weekly one-on-one sessions for vulnerable prisoners
  • Conducting welfare checks
  • Assessing risk of self-harm or suicide
  • Supporting prisoners' mental wellbeing

Training and Development

 

We provide comprehensive training for 10 weeks, including Control & Restraint, First Aid, Interpersonal skills, and Health & Safety. We also have a Development Pathway for career advancement.</p>

 

In addition, we have recently launched our Development Pathway, which provides clear career development from Prison Custody Officer through to middle manager, should that also be of interest to you.

 

 

Equality and Diversity

 

We encourage applications from all backgrounds and are a fully inclusive employer. We are happy to discuss any reasonable adjustments.

 

 

Safeguarding

 

G4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults at risk. The post holder must undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

 

 

Our Team

 

Our team makes a real difference and we encourage new ways of working to improve safety and better support prisoners. You will find a secure, friendly, and professional working environment with all the support and training you need to build a successful career.

 

 

Additional Information

  • We encourage applications from Welsh speaking candidates.
  • These vacancies are subject to a 5 year checkable history and strict vetting standards.
  • You must be eligible to work in the UK.
  • *The £1000 bonus will be paid in your salary upon completion of your first 12 months service and providing you have successfully completed your probationary period.

 

We are committed to being a bilingual organisation and any application submitted in Welsh will not be treated less favourably than an application made in English.

 

G4S is the International business of Allied Universal, the world’s leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit g4s.com.   In the UK, the company has an extensive network of offices and more than 31,000 employees.

 

रातो गोलाकार पाइप

Success profile

It takes someone special to be a Prison Custody Officer. Here are some of the qualities we're looking for in our team members:

  • Resilient & Calm
  • Exceptional empathetic communicator
  • Integrity & Respect
  • Proactive problem solver
  • Caring
  • Team player

Hear from one of our Head of Residence's

I was in my early twenties when I joined G4S and earned a really good salary, doing a job I absolutely loved. I was really proud to be a PCO. I look at myself now, a Governor grade in a prison. If it wasn’t for G4S for giving me so many opportunities to grow and progress my career, I would never be in this position.

Laurie-Ann Paton
Head of Residence

Career path

Our Prison Custody Officer positions offer candidates a range of things to support the personal and professional development of our teams. From your initial comprehensive Officer training to our structured Development Pathway, we provide the tools and support needed to progress from the front line into senior management.

Prison Custody Officer (PCO) First Line Manager (FLM) Operations Manager Functional Head Deputy Director/ Director

Rewards and benefits

Working at one of our prisons provides a secure and professional environment with a clear focus on your wellbeing and growth. Our benefits vary role to role and are designed to ensure our staff have access to the things they need to thrive both in and out of work.

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Training & Development

An initial training program covering Control & Restraint, First Aid, and Interpersonal skills, followed by ongoing development pathways.

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Competitive salary and bonuses

A structured salary that increases with years of service.

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Career growth

A defined Development Pathway to move from a PCO through to middle management and beyond.

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