Operational Support Officer

Operational Support Officer 

G4S Care and Rehabilitation Services

HMP Rye Hill, Rugby, CV23 8SZ

Salary: £28,057.94 per annum

Permanent, Full Time (39 hours per week)

Benefits:  Company Pension, free on-site parking, on-site canteen, ongoing training and development and access to High Street Shop discounts.

Build a Rewarding Career Supporting Others:

Are you looking for a stable and fulfilling career within a dedicated team? Join G4S Care and Rehabilitation Services at HMP Rye Hill (a Category 'C' training prison near Rugby, Warwickshire) as an Operational Support Officer.

If you are interested in a career path that focuses on the wellbeing of others but aren't sure where to start, this is a wonderful opportunity to grow within a supportive environment. The role of an Operational Support Officer is a valuable first step into a successful and committed career where you can truly thrive.

Our Environment:

At HMP Rye Hill, we are dedicated to supporting individuals through rehabilitation, helping them prepare for a positive return to the community. You will be a vital part of this mission, working collaboratively to maintain a safe, respectful, and inclusive atmosphere for everyone.

The Role:

In this essential full-time, permanent position (39 hours per week), you will help coordinate the daily activities that keep our community running smoothly.

Key responsibilities include:

• Search vehicles, occupants of vehicles, visitors and their property on access or egress through a prison lock, using technical aids, to ensure the security of the prison is maintained.
• Participate with internal and external vehicle escorts and patrols where necessary, to comply with contractual requirements.
• Monitor and operate CCTV cameras and radio network in line with relevant procedures to maintain prison security.
•  Answer and screen internal and external telephone calls to ensure they are directed to the correct point of contact or messages are taken and passed on to the appropriate person for action or response.
• Issue all authorised visitors with a valid pass before they enter the prison and ensure all necessary paperwork is completed for contractors’ equipment to maintain prison security.
•  Monitor and respond to situations as they arise using the appropriate equipment to ensure that situations are dealt with promptly and the appropriate action/response is taken.
• Co-ordinate, control and monitor the movement of staff, prisoners and visitors around the premises to ensure they arrive at the correct destination safely and securely and in a timely and efficient manner.
• Maintain security in the Visitors Centre, ensuring that the building is searched and locked at the end of each session, reporting any unusual occurrence to the Duty Manager.
• Assist in the promotion of creating a positive Health & Safety culture across the site leading by example, this includes reporting accidents and near misses in a timely manner & follow the applicable safe<br /> systems of work for the role.
• Driving the company vehicle for the purposes of external escorts, prisoner transfers and any other driving related tasks as required.
• G4S is committed to safeguarding and promoting the wellbeing of children and adults at risk and the post holder must support these goals.
• The duties and responsibilities listed within this job description are not exhaustive and the job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary
  from time to time.

Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.

G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.

Please note that these vacancies are subject to a 10 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office and are exempt from the Rehabilitation of Offenders Act.

For more information about HMP Rye Hill, please visit hmpryehill.co.uk.

You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 10 years as part of the security screening process for this role.

G4S is the International business of Allied Universal, the world’s leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit g4s.com.   In the UK, the company has an extensive network of offices and more than 31,000 employees.