Job Description: Badging Administrator

Job Title: Badging Administrator
Employer: G4S Secure Solutions (India) Pvt. Ltd.
Department: Operations
Job Location: Pan South Zone
Compensation: Based on performance during the interview

1. Role Purpose

The Badging Administrator will support day-to-day access control and badge management operations across client sites in the South Zone. This role serves as the first point of contact for all access-related queries, ensuring secure, compliant, and seamless access provisioning for employees, contractors, and vendors.

2. Key Responsibilities

Access Control & Badge Management

• Handle daily badge issuance and updates for employees, contractors, and consultants on-site or during onboarding events.

• Capture and upload employee photographs and identity information accurately into the access control platform.

• Create, update, or deactivate badge user profiles using integrated security platforms (Genetec / C Cure / Lenel or similar).

• Issue temporary and vendor access badges in accordance with company policy and approvals.

• Modify or revoke access rights as required during the badge lifecycle.

Issue Resolution & Escalation

• Address badge-related queries including access denials, malfunctions, or technical issues.

• Escalate unresolved issues to the appropriate teams and track for closure.

• Maintain accurate communication records for audits and investigations.

Audit, Compliance & Reporting

• Maintain access records, badge logs, and user authorizations in line with company and regulatory policies.

• Support internal and external security audits as required.

• Ensure compliance with operational and statutory requirements.

Operational Support

• Monitor badge system health and access automation.

• Support investigations by providing door access logs, badge activity records, and system alerts.

• Maintain inventory of badge printers, consumables, and related equipment.

• Provide support during after-hours incidents on an on-call basis if required.

Documentation, SOPs & Training

• Assist in preparing and updating Standard Operating Procedures (SOPs).

• Conduct training sessions for staff on badge operations.

• Recommend process improvements for greater efficiency and security.

3. Candidate Requirements

Minimum Skills

• Strong problem-solving skills with attention to detail.

• Customer-focused with the ability to work independently.

• Excellent interpersonal, verbal, and written communication skills in English.

• Proficiency in Microsoft Office (Word, Excel, Outlook).

• Ability to remain effective under pressure and in emergency situations.

• Professional, dependable, and team-oriented approach.

Qualifications & Experience

• Graduate in any discipline.

• Minimum 3 years of experience in customer service roles in secure or regulated environments.

• At least 3 years of experience in physical security, access control, or investigations.

• Hands-on experience with access control systems (Genetec, C Cure, Lenel, or similar).

• Experience supporting audits or working in regulated compliance frameworks is an advantage.

4. Work Environment & Shift Requirements

• Based across South Zone client sites.

• May involve shift-based or rotational hours depending on operational needs.

• Willingness to support after-hours issues or weekend requirements when necessary.

5. Application Details

Contact Person for Application:
Abhay Mulik
WhatsApp: +91-9113627282
Email: abhay.mulik@in.g4s.com