Customer Care Steward - Commonwealth Games at Scottish Event Campus, Glasgow

Join G4S as a Customer Care Steward and be part of the Commonwealth Games
between 23rd July - 2nd August 2026 at Scottish Event Campus, Glasgow

Be part of one of the world’s most exciting multi-sport events as it returns to Glasgow. We are recruiting Customer Care Stewards to support the delivery of the Commonwealth Games at the SEC from 23rd July to 2nd August 2026, helping create a safe, welcoming and memorable experience for athletes, officials and visitors from across the globe.

Pay: from £12.71 per hour (Under Review)

About the Role

As a Customer Care Steward, you will be responsible for helping to keep venue, staff, and everyone attending the Games safe. This is your opportunity to be part of a major international sporting event while gaining valuable large-scale event experience.

You may be responsible for

• Carrying out pre and post event safety checks, ensuring compliance with safe working procedures

• Greeting, assisting and directing visitors attending the event

• Ensuring that no prohibited or restricted items are taken into the secured zones within the venues

• Monitoring visitor and crowd movements and behaviour to identify potential issues or incidents and to takeing action as necessary

This role may involve working indoors or outdoors and being on your feet for extended periods. You’ll be a visible and reassuring presence throughout the venue.

Successful candidates who are interested in progression will have an opportunity to complete the SIA Door Supervisor course.

Beyond the Games - Ongoing Event Opportunities in Glasgow

There will also be opportunities for Customer Care Stewards to support our current Events Team working at some of Glasgow's top venues. This is your chance to be involved in sporting and live entertainment events at: Hampden Park, Ibrox Stadium, Celtic Football Club and Scotstoun Stadium, SEC Armadillo, Scottish Event Campus, SWG3 and Edmiston House. Events include: Scottish League Cup Games, Take That (12 - 13 June), TRNSMT (19 - 21 June), Metallica (25 June), Glasgow Summer Sessions (27 June - 4 July), Calvin Harris (1 - 2 August) and many more major sporting and entertainment events.

This gives you the opportunity to continue working at high-profile events across the city beyond the Commonwealth Games.

Requirements

• Must be over 18 
• Availability between 23rd July - 2nd August 2026, including early mornings and late evenings
• A friendly, professional, and reliable attitude with a strong focus on great customer service
• Confident communication skills and a smart, well presented appearance

Benefits

• Competitive hourly rate from £12.71 per hour (Under Review)
• Holiday pay
• Company pension scheme
• Access to Perks at Work (discounts across retail, travel, fitness and more)
• WeCare wellbeing support (24/7 health, financial and lifestyle advice)
• Training and development opportunities
• Ongoing opportunities at major events across Glasgow, Edinburgh and the UK

The Commonwealth Games bring together nations, cultures and communities in celebration of sport and achievement. Join the G4S Events Team and help deliver a safe and unforgettable Games experience - with exciting future event opportunities across Glasgow.

Apply today to secure your place for the Commonwealth Games at Scottish Event Campus and beyond.

You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.

Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.

In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers.  We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com.

*Total workforce includes employees and subcontractors