Transportation Supervisor

Company Overview:

G4S Secure Solutions (USA) Inc. provides rewarding careers that give you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

G4S Secure Solutions (USA) Inc., an Allied Universal® Company, is hiring a Transportation Supervisor. The Transportation Supervisor is responsible for overseeing and coordinating Transportation Officers during scheduled travel assignments. Duties include supervising staff, coordinating schedules and assignments, monitoring compliance with company and customer requirements, addressing operational issues, and communicating with designated personnel. The Supervisor ensures assigned personnel perform their duties safely, professionally, and in accordance with established policies and procedures. This position requires the ability to work extended shifts ranging from 12 to 15 hours based on operational and travel requirements.

RESPONSIBILITIES:

• Supervise and coordinate Transportation Officers during assigned travel operations
• Provide oversight to shift schedules; interface with customer’s supervisors and Account Manager; evaluate performance of officers; clearly articulate directives, policies, and procedures to subordinate personnel
• Frequent meetings with customer’s supervisors concerning operational and personnel issues
• Oversee training programs as needed
• Ensure the training program material is properly applied by all personnel; ensure all employees are available in accordance with applicable customer and G4S contract regulations and policies, as well as Federal, State, and local laws
• Conduct reviews of operational programs to ensure compliance with state, federal, and G4S policies and procedures
• Report incidents, analyze data and information, and maintain oversight of daily, weekly, and monthly required reports
• Investigate and report incidents
• Perform transport missions as needed per client request for on-demand services which may occur during overnight hours, weekends, and holidays
• Plan and develop site shift and rotation schedules
• Assess operational needs of transportation teams and determine, develop, and implement measures to satisfy needed items
• Proactively identify vulnerabilities to operations specific to safety and certain events such as entry and exit; develop and implement solutions that mitigate identified operational vulnerabilities
• Assess training and skill deficiencies of Officers; coordinate corrective measures with Account Managers that will mitigate identified deficiencies

QUALIFICATIONS (MUST HAVE):

• Must be United States citizen with a valid, unexpired U.S. passport
• High School Diploma or equivalent (e.g., GED)
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Valid driver’s license if driving a company or customer owned vehicle
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws; G4S will consider qualified applications with criminal histories in a manner consistent with applicable laws
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
• Minimum of three (3) years of experience in any combination of the following:
  • Civilian law enforcement
  • Military law enforcement
  • Security officer engaged in functions related to civil or administrative correctional operations
• Prior supervisory/management experience in a multi-location security environment
• Must be at least 21 years old or minimum required by the state, if higher
• Able to read, understand, and comprehend legal regulatory rulings and guidance
• Effective oral and written communication skills; able to write informatively, clearly, and accurately
• Planning and organizing skills
• Proficiency with Microsoft Office applications
• Problem solving and active listening skills
• Assess and evaluate situations effectively; able to synthesize facts, concepts, and principles
• Able to mediate conflict with tact, diplomacy
• Team leadership skills; coaching, mentoring, motivating others
• Setting and achieving goals
• Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Current unarmed security officer license or registration in the applicable state
• Fluency in multiple languages (reading, writing, and speaking)

BENEFITS:

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

G4S Secure Solutions (USA) Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.