Workforce Planning Coordinator

What G4S can offer you

• Competitive Package | $87,500 + Super.
• Gain broad exposure to multiple business units, awards, and agreements.
• Work 1 day from our Melbourne CBD Office, and 4 days from home.
• Opportunities for learning and career development.

About the role and team

We are seeking a proactive and detail-oriented Resource & Rostering Coordinator to join the G4S Human Resources team.

In the role you will provide comprehensive workforce management support, primarily focusing on accurate and timely payroll-related processes, roster management, and employee data maintenance for a wide range of business units.

As the central point of contact you will manage pay, leave, and contracted hours inquiries with precision and care. This role demands exceptional stakeholder management skills, as you will be collaborating daily with diverse teams spread across Australia, with a heavy focus on VIC, NSW, and WA.

In the role you will

• Create and maintain accurate and efficient rosters, address roster conflicts, adjust shifts as needed.
• Support contracts and internal stakeholders in maintaining accurate timesheets and ensuring compliance with agreements and policies.
• Serve as the primary contact for all communication related to schedules, pay, leave, and general inquiries from employees and other stakeholders.
• Monitor and process fortnightly pay period close requirements.
• Provide advice and resolutions for a broad range of UKG-related queries.
• Provide coverage for leave and possible ad hoc support in broader business areas.
• Provide ongoing administration and support.

What we're looking for

• Experience using UKG is highly desirable.
• An understanding of award interpretation and industrial relations.
• Previous experience in a similar role ideally working across multiple enterprise agreements and awards.
• Experience with rostering with a strong focus on compliance.

The recruitment process

• G4S runs a staged recruitment process which includes:
• Online Application: Start by submitting your CV.
• Initial Phone Call: If shortlisted, you'll have a quick call with our Talent Advisor, Mel, to discuss the role further.
• Interviews: We conduct a first-round interview (either in person or online), with a shorter second online interview for top candidates.
• Background & Reference Checks: Final steps include a National Police Check and reference checks.

About G4S Australia and New Zealand

G4S, An Allied Universal® Company, is a world-leading security and facility services company that delivers tailored, integrated solutions. With a global workforce of approximately 800,000 employees across 100 countries and nearly 2,000 employees throughout Australia and New Zealand, we combine local knowledge with global best practices to safeguard assets, people and communities. We are a preferred partner for complex and high-risk environments, allowing our government, law enforcement and industry clients to focus on their core business. People are the heart of everything we do. From safeguarding critical infrastructure in mining, health, finance, and data centres to delivering essential justice services—including prisons, courts, prisoner escort and transport, electronic monitoring, and mobile speed cameras—our mission is to keep our communities and the people in our care safe.

For more information about G4S Australia and New Zealand, please visit www.g4s.com.au.