Role Overview

G4S is seeking a professional and diligent Corporate Security Officer to join our team based in the prestigious Titanic Quarter in the heart of Belfast for a new international banking customer. This permanent full-time position requires an individual capable of maintaining the highest standards of security, safety and customer service in a demanding corporate environment. The role is pivotal in safeguarding people and property, supporting our client's operations and ensuring a secure and welcoming atmosphere for all.

Key Responsibilities:

• Adhere strictly to all security protocols and procedures to ensure the safety and security of people and property and to work seamlessly with other service providers ensuring that security protocols are adhered to;

• Manage access control systems efficiently and accurately;

• Support the client with fire safety procedures, including regular checks and emergency response actions;

• Provide excellent customer service, acting as the primary point of contact for staff, including senior corporate figures and visitors;

• Proactively monitor and patrol premises, identifying and mitigating potential security risks;

• Effectively manage challenging situations professionally and calmly;

• Utilise corporate IT and security systems and be willing to undertake relevant training;

• Liaise and communicate effectively and confidently with all stakeholders and internal teams;

• Report to the Account Management Team and Client Team to ensure excellent service;

• Demonstrate high levels of personal pride in wearing the customer uniform;

• Available to attend training at other UK / Ireland customer sites;

• Willing to achieve enhanced Health & Safety and first aid training; 

• Provide solutions-focused support to ensure a safe and secure environment for our client.

Ideal Candidate Profile

The ideal candidate will possess a blend of essential security expertise and outstanding interpersonal skills.

Essential Skills and Attributes:

• Communication Skills: Strong verbal and written communication skills, a confident communicator capable of clear and concise information delivery;

• Inter-personal Skills: Excellent ability to build rapport and liaise effectively with diverse individuals, including high-profile stakeholders;

• Customer Service: Demonstrable track record of delivering excellent customer service;

• Conflict Management: Proven skills in de-escalation and managing conflict effectively;

• Resilience: Ability to work well under pressure and manage high-pressure situations with composure;

• IT Literate: Capable and confident in using computer and communication systems, radios, phones, Email, and public address;

• Proactivity: Highly motivated, with a strong commitment to new skills including enhanced Health & Safety and first aid training.

Desirable Experience:

• Previous experience working in a corporate security environment is highly desirable.

Training and Development

Comprehensive role training and training in relevant IT systems will be provided to the successful candidate, ensuring they are fully equipped to excel in this demanding yet rewarding role.

Benefits 

5.6 weeks paid holiday ( 8 of these will be in lieu of bank holidays- Subject to shift pattern and accrual) 

workplace pension 

Life assurance benefit 

Financial Support for SIA License & renewal 

Contributory Health Care Scheme

Employee discount Schemes 

Progression, Training, development opportunities

Refer a Friend Scheme 

Free Uniform

You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.

Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.

In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers.  We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com.

*Total workforce includes employees and subcontractors