ANALISTA DE OPERACIONES
Bogotá, Colombia
Job ID: 24628
Job category: Security Services
Location: Bogotá, Colombia
Closing date:
1 Realizar seguimiento al trabajo de los operadores y supervisores de monitoreo realizando actividades de calidad que le permitan establecer el cumplimiento por parte de este personal de los procedimientos y directrices de servicio dispuestos para la operación de monitoreo y respuesta. 2 Controlar que la información digitalizada en el software de monitoreo este acorde a la información registrada en los formatos y registros que fueron entregados al proceso de monitoreo 3 Programar la malla de turnos de los operadores de monitoreo 4 Generar informes y análisis de reportes presentados con el objetivo de generar acciones de mejora dentro del proceso operativo
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