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CCTV CONTROLLER

CCTV CONTROLLER

Tema, Ghana

Job ID: 29251
Jobkategori: Sikkerhedstjenester
Lokation: Tema, Ghana
Opslagsdato: N/A
Slutdato:

Position Overview

The Controller is responsible for the monitoring of alarm systems, incident reporting, and maintaining seamless coordination across teams to ensure the effectiveness of security operations.

Key Responsibilities

  • Alarm Monitoring: Handle and monitor alarm signals and perform hourly call checks.

  • Incident Management: Conduct incident reporting and manage guard monitoring signals.

  • Systems Monitoring: Perform Geotab and Protrack monitoring.

  • Alarm Systems: Handle field-to-test alarm signals and program client alarm accounts in the Oryx system.

  • Team Coordination: Monitor guard assistance needs and communicate effectively with team members and departments to ensure operational coordination.

Competencies and Skills

  • Computer Literacy: Proficient in necessary software tools.

  • Customer Service: Ability to deal with challenging customers effectively.

  • Flexibility: Able to work within a shift system.

  • Time Management: Responsive to time-sensitive tasks and deadlines.

  • Interpersonal Skills: Strong client relations and communication abilities.

  • Operations Knowledge: Basic knowledge of security operations.

  • Attention to Detail: Meticulous approach to work.

Qualifications and Requirements

  • Education: Minimum Degree certificate.

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