Administration Officer

Purpose
To provide high-level administrative oversight and coordination across the branch, with a primary focus on the effective management and collection of outstanding debt from customers. This role ensures financial
compliance and drives customer retention through professional financial and relationship management.

Key Responsibilities
● Collection of outstanding debt from customers and working to achieve DSO targets.
● Ensure and enhance an effective collection process, including timely management of debtor accounts.
● Manage work, process bills, and collect necessary supporting documents.
● Prepare weekly and monthly divisional business reports and generate detailed monthly compliance
and operational reports.
● Actively resolve customer queries related to outstanding debt and payment allocations.
● Coordinate with legal recoveries teams and external attorneys, providing necessary proof of service
and documentation for debt recovery.
● Provide high-level strategic coordination and administrative support.
● Build and sustain effective internal and external customer relationships.
● Maintain professional communication as a coordinator and service agent.
● Ensure meticulous creation, organization, and maintenance of financial and collection records,
ensuring high organization and attention to detail.
Qualifications & Experience
● Degree in Accounting, Business Management, or Business Administration (or AAT)
● MS Office Computer skills (Excel Advanced).
Attributes/Competencies
● Attention to detail
● Planning
● Good coordination abilities

● Interpersonal skills
● Strong customer service ethics
● Ability to take initiative and problem solving
● Honest and reliable

"At G4S, we embrace diversity in all forms, welcoming applications from qualified individuals
irrespective of gender, race, religion, disability or any other background. Join us in our commitment to diversity"

To apply, please scan and attach your updated CV and cover letter, with at least three (3) reference letters, certified copies of qualifications and certified copies of national identity card to https://atscareers.g4s.com not
later than 8 April 2026

Applications must be addressed to;
The Human Resources Director
G4S (Botswana) Limited
P.O Box 1488
Gaborone

NB: Only short-listed applicants will be contacted. If you do not hear from us within 2 weeks from the closing date above, please consider your application to have been unsuccessful.