Case Worker

Canoll Criminal Justice Early Interventions Practitioner (EIP)


Based in the Cardiff area


Salary £27,026.69 per annum


Permanent, Full Time (40 hours per week), including some evening and weekend working


About Us


G4S in Wales is a key provider of criminal justice services, operating in both the custodial and community sectors. We pride ourselves on the quality of our provision and we consistently seek to work alongside and in partnership with a range of other providers in the voluntary (third), public and private sectors.


We have developed services which are focused on identifying ways to maximise positive impact and make the most effective use of available resources by working with other agencies on common objectives.


In this way we are increasingly able to meet wide ranging and complex needs in the most appropriate way.


We have a commitment to research, evaluation and review of evidence based initiatives.


We value and, where possible, contribute to research into reducing re-offending and therefore we recognise the importance of understanding the wider environment in which individuals operate and this informs us about how best to engage, support and help people with change.


We seek to employ people with drive and energy and a real interest in innovation and teamwork – working beyond traditional organisational boundaries.


About the Role


We now have an opportunity for a Case Worker to join our team in the Cardiff area. Based in South Wales custody units and accessing the Voluntary Interview sites as identified, the dedicated EIP will support police with the front end triage work and will hold a caseload of clients identified as ‘persistent returners’.


The EIP will work collaboratively with Police/Courts and engage with individuals that have Required Assessments (RAs) and manage the GDAS CJ ‘persistent returners’ so that we take a consistent approach to engagement, re-engagement expectations and work to a defined strategy, working at all times in collaboration with Future 4 18 - 25 and WSA to ensure a robust early Intervention approach across cohorts.


Some of the key responsibilities for this role are:

    ● Support people to achieve stability, change and resilience. Engage detainees, undertake a triage in custody and offer immediate access to services.

    ● Work collaboratively with Police, Probation and prisons to gather and analyse intelligence on behavioural patterns.

    ● Will support police with the front end triage work and will hold a caseload of clients identified as ‘persistent returners’.

    ● Work closely with individuals to explore their needs, prioritising our response, seeking safety first and tailoring our approach in accordance with their
       engagement style, capabilities and characteristics.

    ● Triage assessments that provide a good initial understanding of a person’s needs and characteristics including potential barriers to engagement,
       conditions that may inhibit an assessment and a plan of how to manage those factors.


About you


You will have excellent communication and organisational skills with good IT, report writing and note keeping skills. You will have a can-do attitude, along with an attention to detail. You will work collaboratively and openly whilst being a key member of the team.


You will be a dynamic and engaging individual with a good sense of humour, who shares our ethics and values and is prepared to work out of all CJ settings when required, including Police Stations.


You will also have Court duties, probation and prison visits, home visits and visit other Canol Centres.


You must hold a full driving licence and have access to your own transport with business insurance.


In return, you can expect to be rewarded by receiving a competitive salary, holiday entitlement, life assurance, company pension, comprehensive training and career development. 


Please note that applicants must complete a 200 - 400 word statement outlining their suitability for the role and clearly outlining how your skills, experience and knowledge would apply to this post. Please include this in your application.


We encourage applications from Welsh speaking candidates.


Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.


G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.


Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office.


You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.


G4S is the International business of Allied Universal, the world’s leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit g4s.com. In the UK, the company has an extensive network of offices and more than 31,000 employees.