Claims Investigator

Opportunity at: G4S Compliance & Investigations Ire Limited 

Position: Claims Investigator 

Location: This is a remote / field based role covering the whole of the Republic of Ireland, 75% home based, 25% field based. Liable to change as per business needs. 

Annual Salary: From €40,000 - €50,000 Depending on experience

Hours per week: 40 

Schedule: Monday to Friday, must be flexible to work weekends where required 

G4S Compliance & Investigations (Ireland) Limited are a leading supplier of investigation solutions to the Irish insurance industry. We are seeking a Claims Investigator to join our team working throughout the Republic of Ireland.

Polite Notice: Only applicants who are CIP qualified, hold a full manual Irish driving licence for a minimum of 2 years, and are over the age of 21 can be considered for this role. 

Role Responsibilities:

• Undertake tasks identified as being necessary in support of an investigation, including seizure and viewing of evidential material, taking evidential statements from witnesses and undertaking enquiries.

• Secure the best evidence through thorough investigation and effective management of all available resources, working with the Case Manager to an agreed case investigation plan, in order to resolve issues and allow a considered decision to be taken regarding further action. Some cases will be completed by the successful candidate from start to finish.

• Prepare and submit completed evidential files to the Case Manager, observing the highest professional standards, and meeting the required standard in relation to quality and timelines (SLA).

• Attend court hearings and case conferences as required, giving evidence in relation to those aspects of any investigation which the post holder has had any involvement during the investigation process or are within their personal knowledge.

• Liaise with internal units, police forces, external agencies and the public, in relation to the gathering of evidence, identifying and tracing offenders and ensuring that all aspects of the investigation are taken into account.

• This role is hybrid but it is envisaged that the majority of work will be carried out at desk from the successful candidates home. If any field activity is required then a company vehicle will be provided on those occasions for business use purposes only. A secure office space will be required at the successful candidates home.

• Undertake open source research and complete reports.

The Successful Candidate will:

• CIP qualified

• Have 3 years of experience in an insurance related role 

• Experience investigating motor and employer/public liability claims is desirable.

• Have a proven insurance-orientated and/or investigative background, who is willing to be flexible in their working hours and have the ability to meet the challenges of a demanding and complex workload. Some occasional evening and weekend work will be required and successful candidates will manage their own diaries to accommodate this.

• Hold a Full Manual Irish Driving Licence for at least 2 years. 

• Be an excellent communicator.

• Be able to accurately record evidence and complete other admin.

• Be calm and adaptable in ever changing situations.

• Proficient in Microsoft and Google packages.

• Prepared to travel throughout Ireland when required, including overnight stays.

• Knowledge of relevant legislation relating to motor and ELPL claims.

What's included:

• 25 days annual leave per annum + the 10 statutory bank holidays

• Pension Scheme 

• Death in service 

All applicants will be security screened to PSA 42:2015 standard and will be required to obtain a PSA licence, fully funded by G4S.

Ready to Take the Next Step? If you’re excited by the prospect of a challenging and fulfilling career

with G4S, apply today and start your journey with one of the world’s leading security providers.

G4S Compliance & Investigations (Ireland) Limited  is proud to be an equal opportunity employer, fostering a diverse and

inclusive workplace for all.

Apply today, if a suitable match is found one of our team will be in touch to discuss further.

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