ESS Techinical Supervisor

Key Responsibilities

1. Project Planning & Site Surveys

• Conduct comprehensive Technical Site Surveys (TSS) for new installations, upgrades, and system relocations.

• Produce accurate Bill of Quantities (BOQ) and technical drawings to ensure precise quoting and resource allocation.

• Identify potential environmental or structural challenges before deployment.

2. Technical Installation & Maintenance

• Lead the installation and configuration of high-end security products including:

• Intrusion Alarms: Paradox, IDS, Omni.

• Surveillance: Hikvision, Dahua (IP and Analog solutions).

• Access Control: ZKTeco, Impro, Biometric systems.

• Perimeter Security: Electric Fencing (Nemtek) and Beam Detectors.

• Fire Systems: Conventional and Addressable Fire Detection.

• Troubleshoot complex system faults that junior technicians cannot resolve.

3. Operational Leadership

• Coordinate daily schedules for installation and maintenance teams to ensure 100% uptime for clients.

• Monitor and control the deployment of company vehicles, ensuring logbooks are maintained and fuel usage is optimized.

• Manage a comprehensive inventory of tools, testing equipment (Multimeters, OTDR, etc.), and consumables.

4. Quality Assurance & Compliance

• Ensure all works comply with G4S Global Health & Safety Standards and local electrical regulations.

• Conduct final "sign-off" inspections on all major projects to ensure aesthetic and functional excellence.

• Train staff and end-users on system functionality and basic troubleshooting.

Candidate Specifications & Competencies

Technical Expertise:

• Advanced configuration knowledge of Paradox, Hikvision, ZKTeco, and IDS is mandatory.

• Solid understanding of IP networking (DHCP, Static IPs, Port Forwarding) as it relates to CCTV and Access Control.

• Ability to interpret electrical diagrams and floor plans.

Behavioral Attributes:

• Demonstrated "sober habits" and a high level of professional ethics.

• Willingness to work outside standard business hours, including weekends or on-call rotations, to meet client SLAs.

• Ability to manage, mentor, and discipline technical staff while maintaining high morale.

Academic & Professional Requirements

• Minimum of a Diploma in Electronics, Electrical Engineering, Telecommunications, or a closely related technical field.

• At least 3–5 years of hands-on experience in the electronic security industry, with at least 1 year in a supervisory or "Lead Technician" capacity.

• Specialized manufacturer certifications (e.g., Hikvision HCSA, Paradox certification) will be a distinct advantage.

• A valid, clean Class B (or higher) Driver’s License is an added advantage.