Banking and ID Administrator

HMP Oakwood, Wolverhampton, WV10 7QD

Salary £30,637.50 per annum

Permanent - Full Time (40 Hours per week)

Benefits:  Company Pension, free on-site parking, on-site canteen,  ongoing training and development and access to High Street Shop discounts.

HMP Oakwood is an innovative prison which has been highlighted by HM Inspectorate of Prisons as an “Impressive institution, with a culture of decency and respect. Driven by courageous leadership, excellent peer-led initiatives and outstanding management of learning and skills provisions”.

Within Care and Rehabilitation Services, the philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe and causes of prison stress are minimised. Central to our philosophy is the relationship between staff and prisoners. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care. HMP Oakwood is one of the largest prisons in England and Wales, providing places for up to approximately 2100 Category C male prisoners.

We now have an opportunity for a Banking and ID Administrator to join our team at HMP Oakwood to provide administrative support for the pathways and assist in reducing reoffending by prisoners through the provision of opportunities from reception to release.

The job holder will be based within the Employment Hubs and report to the Prison Employment Lead. The responsibilities will include; helping prepare prisoners to take up Release On Temporary Licence work placements and/or prison leavers take up employment on release. This will include through delivering the Prisoner Banking Programme and ID programme; and supporting colleagues to match job vacancies with potential candidates.

Key Responsibilities

• Assessing the need of prisoners who require ID and/or a basic bank account and keeping records as per approved templates.
• Supporting prisoners with applications via the Prisoner Banking Programme and ID programme. This includes following the relevant procedures, managing enquiries, and acting as the Single Point Of Contact for applicants and programme partners.
• Seeking out prisoners prior to release to offer the services
• Using approved templates to maintain financial records as necessary, collect relevant management information and report on these as required.
• Supporting Prison Employment Leads in their capacity to identify and match candidates to job opportunities. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary to support this area of work.
• Lead by example in the promotion of creating a positive Health & Safety culture across the site leading by example, this includes reporting accidents and near misses in a timely manner & follow the applicable safe systems of work for the role.</li>
• Supporting Prison Employment Lead with oversight of Resettlement Peers.
• Excellent IT skills and the ability to create and update databases

The ideal candidate for this role will be an experienced Administrator and therefore must be able to demonstrate the ability to work to tight deadlines, have a keen eye for detail, have the ability to prioritise workload and challenge where necessary.  Excellent written and verbal communication skills are a must, as well as working proactively and using your own initiative. It is key that you are flexible and adaptable to deal with ever-changing scenarios. The role requires an individual with excellent IT skills.

You will be an engaging, hardworking individual with a good sense of humour, who shares our ethics and values and is eager to support.

If you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.

For more information about HMP Oakwood please visit https://hmpoakwood.co.uk/

Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.

G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.

Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office and are exempt from the Rehabilitation of Offenders Act. 

You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.

G4S is the International business of Allied Universal, the world’s leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit g4s.com.   In the UK, the company has an extensive network of offices and more than 31,000 employees.