Business Intelligence Manager

G4S Patient Transport Services (PTS) is one of the UK's largest Non-Emergency Patient Transport (NEPTS) providers, carrying out over 350,000 journeys on behalf of the NHS every year. With 12 operational bases across the UK and a dedicated call centre, we employ over 720 members of staff to deliver safe, caring, high-quality patient-centric transport.

As the Business Intelligence Manager, you will be Responsible for the overall management of Business Information, reporting and data visualisation, to support the achievement of the business's corporate strategies, strategic objectives and main service functions to deliver proficient, high quality service.

Review strategic direction of the Business Information requirements, identifying how future information needs will be met. Responsible for ensuring that the business has robust and reliable data and data systems to allow it to function as an intelligence driven organisation.

The Ideal Candidate must be qualified and experienced in Computer Science or a data-related field, with considerable experience in data analysis, synthesis, visualisation, and reporting. You should be proficient in SQL and C#, advanced Google Workspace, Microsoft Office, and analytical tools, with a strong understanding of relational datasets, data governance, data security, user access permissions, and management information delivery. You'll be able to extract and document end-user requirements, translate business issues into effective reporting solutions, identify key metrics, work with multiple data sources and business systems, simplify complex information, and develop clear, concise, and dynamic reports that support informed decision-making.

You'll have excellent communication, problem-solving, and organisational skills, with the ability to manage highly confidential and sensitive information appropriately, prioritise multiple tasks, maintain attention to detail, and work effectively in a fast-paced environment.

We're looking for someone who takes initiative, works proactively both independently and as part of a team, and understands data presentation methodologies. Experience with NHS patient transport contracts, contractual requirements, confidential working environments, and CQC compliance is desirable.

We are looking for a highly motivated manager who is resilient, confident, and has a tenacious can-do attitude. You must have the ability to embrace complexity, be a part of a busy and fast paced environment and be flexible and adaptable to deal with ever-changing scenarios.

A proven professional with professionalism and integrity, you will play an integral part of the G4S Patient Transport Services Team.

Diversity, Equality and Inclusion is an important part of G4S Patient Transport Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.

G4S Patient Transport Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.

At G4S, we understand that our people are our greatest asset and an essential part of our long-term business strategy. As such we are committed to the ongoing professional development and wellbeing of our staff, offering extensive training and progression opportunities and investing in the physical and mental health of our workforce.

Please note that these vacancies are subject to a 3 year checkable history and the strict vetting standards set by G4S.

You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 3 years as part of the security screening process for this role.