Control Room Supervisor - Etihad Stadium & City Football Academy

Campus Control Room Supervisor

Pay Rate: £14.45 per hour

Manchester City Football Club Campus, M11 | Etihad Stadium & City Football Academy

Lead security operations at one of the UK’s most prestigious sporting environments.

At G4S, our people are trusted to protect some of the world’s most recognisable venues. We’re looking for an experienced Control Room Supervisor to lead the Security Control Room operations across Manchester City Football Club’s Etihad Stadium and City Football Academy.

This is an opportunity to play a critical leadership role within a sophisticated security operation, overseeing CCTV, access control, incident management and operational communications while supporting the safety of players, employees, contractors, visitors and supporters.

If you thrive in fast-paced environments, enjoy leading teams and can make sound operational decisions under pressure, we’d like to hear from you.

About the role

As Control Room Supervisor, you’ll lead the day-to-day operation of the Security Control Room, ensuring security systems operate effectively while coordinating responses to incidents across the campus.

You’ll supervise Control Room Operators, support Security Officers, manage communications with operational stakeholders and provide real-time leadership during incidents and emergency situations.

You’ll also play an important role in maintaining operational standards, reviewing incident reports, supporting investigations and driving continuous improvement across the security operation.

What you’ll bring

We’re looking for an experienced security professional with excellent leadership and decision-making skills.

Essential requirements include:

Aged 18 years or over

Must be resident in the UK, with a valid Right to Work

Valid SIA CCTV Public Space Surveillance Licence

Valid SIA Door Supervisor Licence (or successfully gain within the first 6 weeks of employment)

Previous Security Control Room or Security Operations Centre experience

Experience supervising or leading operational teams

Excellent communication and stakeholder management skills

Strong organisational skills with the ability to prioritise multiple operational demands

Experience within stadia, major venues, corporate security or critical infrastructure is advantageous, although we also welcome applicants with transferable security experience and a passion for delivering excellence.

Why G4S?

This is an opportunity to develop your leadership career within one of the world’s leading security organisations while working in an iconic sporting environment.

You’ll enjoy:

Competitive pay and overtime opportunities

Excellent welfare facilities and benefits

A leadership role within a high-performing security team

Ongoing professional development and career progression

Exposure to complex security operations and major event environments

A collaborative, supportive culture focused on excellence

The opportunity to make a genuine impact every day

Free 24/7 (online) access to GP, Financial and wellbeing services
Great 4 Savings Employee Discount Scheme; access to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more

Recruitment Process

Due to the nature of the role, all successful applicants will be required to complete security screening and vetting checks in line with industry and legal requirements. The recruitment process will include a face-to-face interview, and a member of our recruitment team will contact shortlisted candidates to arrange this following application.

If you’re looking for a role where professionalism, customer service and operational excellence come together, we’d like to hear from you.

Take the next step in your security leadership career with G4S. Apply today.

You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.

Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.

In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers.  We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com.

*Total workforce includes employees and subcontractors