Officer-Teller

What G4S can offer you

• Work/life balance - Permanent full-time role | Monday to Friday business hours
• A varied position - you will work both inside and outside the prison, working directly with prisoners and our administrative and correctional teams.
• Make a real difference in the lives of prisoners + contribute to the safe and efficient running of the prison and onward support for your community

About the role and team

We are seeking a proactive Administration Assistant to join our team, reporting to our Prisoner Services Coordinator (Tania). This unique role offers a blend of traditional office administration and hands-on operational support within a secure correctional environment. Based across both the administration office (buidling located by the car park) and inside the facility itself, you will be responsible for ensuring the smooth delivery of essential services. Your key responsibilities include:

• Inventory: Managing the facility canteen, including supervising prisoner workers, coordinating with suppliers, and handling stock deliveries (involving some manual lifting).
• Prisoner Monies, Post and Queries: Managing administration and processing, and responses for "Special Buy" orders, incoming/outgoing mail and responding to electronic enquiries regarding accounts, phone numbers, and orders.
• Financial Admin: Processing prisoner transactions, managing banking errands, and preparing financial records for transfers or releases, inlcuding some off site errands.
• Site Support: Providing reception coverage and managing general purchasing and credit card reconciliations

As you can see the role is varied, so we're really looking for someone who is happy to get stuck in with the daily needs of the site, and work with the team to complete demands and timelines together.

What we're looking for

• A current Australian driver's licence, to commute and for use of company vehicle for errands.
• Physically fit to lift and carry items.
• Willing to work in direct contact with male prisoners of our low risk facility in our canteen and special buys areas.

The recruitment process

• Please apply online with a CV and cover letter for the role.
• Shortlisted applicants will receive a 15-minute phone call from our Talent Advisor - to learn more about the role.
• After this you will be invited to an onsite interview with two members of our team.
• The next step will be a site tour, including visiting the canteen area where you'll be working.
• Background checks - including a prison clearance, national police check and reference checks.

The recruitment process

1. Apply online with your CV covering your full work experience history.
2. Shortlisted candidates will receive a quick 15-minute phone call with one of our Talent Team.
3. Successful candidates will be invited to attend an onsite interview.
4. The next step is background checks — including a prison clearance, a national police check, and reference checks.

About Mount Gambier Prison

G4S has operated Mount Gambier Prison (MGP) since 1995. As a low to medium security campus-style prison, MGP provides various work and education programs to male prisoners, aiming to rehabilitate offenders and reduce re-offending. Accommodating 653 prisoners, our team at Mount Gambier Prison delivers safety, security, and respect for all prisoners in custody. There are numerous roles and opportunities for career development within the prison.

About G4S Australia and New Zealand

G4S, An Allied Universal® Company, is a world-leading security and facility services company that delivers tailored, integrated solutions. With a global workforce of approximately 800,000 employees across 100 countries and nearly 2,000 employees throughout Australia and New Zealand, we combine local knowledge with global best practices to safeguard assets, people and communities. We are a preferred partner for complex and high-risk environments, allowing our government, law enforcement and industry clients to focus on their core business. People are the heart of everything we do. From safeguarding critical infrastructure in mining, health, finance, and data centres to delivering essential justice services—including prisons, courts, prisoner escort and transport, electronic monitoring, and mobile speed cameras—our mission is to keep our communities and the people in our care safe.

For more information about G4S Australia and New Zealand, please visit www.g4s.com.au.