Control Room Operator

An exceptional opportunity has emerged for a proactive and dedicated Corporate Control Room Officer to contribute to our esteemed Head Office in the bustling heart of London. This role demands a comprehensive understanding of security protocols, an unwavering commitment to safety, and the ability to provide exceptional customer service. 

Contract Information:
Location: Central London
Pay Rate: £16.00 per hour.
Hours: 42 hours a week, 4 on 4 off, must be flexible to work both days and nights
Licenses: Door Supervisor and CCTV License (desirable)

For your application to be considered, please upload a copy of your most up to date CV!

Your Time at Work

As a Corporate Control Room Officer at Allied Universal, your duties will include:

- Maintaining a high profile, visible security presence by meeting, greeting, and assisting visitors/staff/contractors in a professional and friendly manner. 
- Ensures the safety and security of customers, employees, premises, and property whilst maintaining and adding to the overall experience of the customer.
- Conduct thorough security patrols periodically, focusing on security and fault finding first escalating immediately to the control room for actioning. This may include health and safety issues. 
- Prevent unauthorised entry to client premises by way of always maintaining vigilance.
- Investigate all instances of suspicious activity observed or escalating immediately to the control room for actioning.
- Assist in an emergency i.e., first aid or fire evacuation. 
- Maintain radio communication with control room to provide seamless communications. 
- Always maintain an alert and vigilant approach, ascertain any potential threats or changes within the work environment taking the appropriate steps to reduce disruption, loss, or damage.
- Loading bay duties covering permit control, checking ID, issuing access control cards, taking in early deliveries on occasions.
- Ensuring you are fully conversant with all the group operational standards and procedures for security. 
- Creating reports accurately and factually on incidents and accidents on the premises.
- Monitoring surveillance equipment (CCTV)
- Maintaining a secure environment by monitoring and responding to active alarms
- Compile detailed reports for audits.
- Provisioning access control card and access ensuring correct approvals are received beforehand.  
- Requesting restricted access to support the permit system and enable contractor’s access. 
- Co-ordinate day to day operational needs by assisting the management on duty. 
- Following and implementing daily tasks from management.
- Ensure that there is a thorough handover after each shift with Security personnel.

Our Perfect Worker

You will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key alongside a high level of professionalism, a good attention to detail and a proficiency in Microsoft Office packages.

The successful candidate will already hold a valid SIA license including a CCTV licence.

To be a successful Corporate Control Room Officer at Allied Universal, your skills will include:

- Professionalism
- Organisation and planning
- Able to influence and interact with people at all levels of the organisation.
- Self-disciplined, organised and highly capable Proactive, innovative, and practical approach.
- Positive mental attitude and team player.
- Ability to work in a pressurised environment
- Proficient in Microsoft packages
- CCTV and access control system knowledge and willing to learn new systems 
- Attention to detail
- Flexible working patterns when required
- Valid front-line SIA Security Licence. (Required)
- Valid Public Space Surveillance (PPS) SIA Licence (Required). 
- First-Aid certificate held.

Key Information and Benefits

Excellent salary of £16.00 per hour
28 including bank holidays  
Workplace pension scheme and life assurance benefit 
Financial support for SIA Licence & renewal 
Employee Discount Schemes 
Progression, training & development opportunities 
Free uniform provided

G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!