Project Coordinator

Position: Project Coordinator 

Education: Bachelor degree in Management/Hotel Management, Business Administration, Supply Chain Management (SCM), Engineering, or related Field.

Work Experience:

• Minimum 5 years’ experience in Facility Management, House Keeping or Support Services,  and minimum 3 years in managerial role;

• Experienced in managing large Hospital or Hotel;

• Experienced in managing large outsourced manpower teams

Required Skills and Competencies:

• Strong Leadership and people management skills.

• Good communication and interpersonal skills.

• Knowledge of Hospital/Hotel cleaning operations and facility management.

• Ability to manage large teams under pressure.

• Problem solving and decision making capability

• Knowledge of health & safety practices

• Reporting and documentation skills

• Basic computer skills (Excel, email, reporting systems etc.

Key Responsibilities:

Operations Management

Ø Supervise daily cleaning and office support operations across assigned locations.

Ø Ensure proper deployment of cleaners, office boys, supervisors, and support staff.

Ø Maintain cleanliness standards in hospitals, general offices, labs, day care, washrooms, common areas, meeting rooms, training rooms, pantry and canteen.

Ø Monitor the employees’ dress code

Ø Monitor attendance, duty rosters, shift schedules, check list, and manpower allocation.

Ø Ensure uninterrupted support services to clients.

 Team Management

Ø Lead and manage a workforce of 300 plus employees.

Ø Training employees on cleaning procedures, behavior, safety, and customer services.

Ø Conduct performance evaluations and provide coaching when necessary.

Ø Maintain discipline and address employees grievances or misconduct.

Ø Motivate team to achieve service excellence.

 Client Coordination

Ø Maintain strong communication with clients and Supervisor/Site representatives

Ø Handle client complaints and ensure quick solutions.

Ø Conduct regular site inspections and service quality checks

Ø Prepare service reports and performance up0dates for management and clients.

 Health, Safety & Compliance

Ø Ensure Compliance with company policies and local labour regulations.

Ø Monitor safe use of cleaning chemicals, equipment, and PPE.

Ø Implement workplace hygiene and safety standards.

Ø Conduct toolbox talks and safety briefings

 Inventory and Cost Control

Ø Monitor usage of cleaning materials and consumables.

Ø Control wastage and ensure cost effective operations.

Ø Coordinate procurement requirements with the Head of Facility Services

Ø Maintain records of inventory, equipment, and materials

 Administrative and Reporting

Ø Prepare daily, weekly, and monthly operational reports.

Ø Maintain employee records, leave records, and overtime data

Ø Prepare data for monthly invoice and give to invoice department for invoice preparation.

Ø Submit invoice to respective client and monitor for payment of bill on time.

Ø Coordinate recruitment and onboarding of new staff when required.

S. Support audit and compliance activities