Talent Pool: Internal Sales Executive

Deposita a leading cash & payment solutions company is currently seeking interest for an Internal Sales Executive, based at our Head Office in Midrand, Gauteng.

The Internal Sales Executive will be responsible for converting inbound leads into customers by identifying their needs, providing solutions, and closing deals. You will be the first point of contact for potential customers, and your primary goal will be to drive revenue growth through successful sales conversations

Kindly note, that by registering your details (for this talent pool role) you indicate your interest in a possible, future relevant role within G4S South Africa.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.

Main Responsibilities

Leads and Potential Customers

• Make use of Renewal Leads Pool, Internally supplied leads, Leads from Channel Partners, HubSpot, FaceBook, LinkedIn and social media platforms and legacy leads to source new opportunities and create a solid and consistent pipeline and forecast
• Make use of the internal termination lists to source leads
• Source and make contact with external channel partners to build a strong relationship and assist them in promoting and selling the Deposita solution
• Qualify leads and identify their needs and pain points
• Provide tailored solutions and product demonstrations
• Build rapport and trust with potential customers
• Negotiate and close deals – Contract to Contract
• Meet and exceed monthly sales targets
• Collaborate with the sales team to share best practices and insights
• Stay up to date with product knowledge and industry trends
• Make use of the internal termination lists to source leads

Effective administration, telecommunication and social media

• Monitor and manage incoming and outgoing calls and emails
• Respond promptly to inquiries, requests and deadlines internally and externally
• Organize and categorize meetings, emails, quotations and client demonstrations
• Ensure communication, quotations, contract paperwork and day to day correspondence adheres to company guidelines and policy standards
• Practice efficient time management and pro- active planning
• Update all sales activities on the CRM platform, Sales Force, and all other relevant sales forecast and sales tracker platforms
• Collaborate with team members and communicate clear and efficiently
• Address and resolve any customer or internal query and request
• Provide efficient feedback to internal and external parties
• Maintain confidentiality and security of sensitive information in all communications
• Make use of all social media platforms to promote and connect with internal and external parties

General Sales

• Familiarize yourself with the sales admin process
• Extensive product knowledge and training
• Attend scheduled internal and external meetings
• Keep record of all leads and potential customers on a shared google drive
• Coordinate with other team members to ensure you gain knowledge and collaborate within the team
• Prioritize and manage tasks according to importance
• Communicate with relevant internal and external parties ongoing and provide feedback
• Document any decisions or actions taken during the period of standing in for a team member
• Collaborate with the team to maintain project timelines and deadlines
• Handover information and updates to the returning team member upon their return
• Support the team with sales renewals. Renewals not closed by the BDE’s in time will be handed over to this role for closure

Standard Operating Procedure

• Complete MyLearning courses within the set time frames
• Comply with the following policies:
• Leave Policy
• Business Code of Ethics
• Anti-Bribery and Money Laundering Policy
• Sales Admin Policies and Procedures (SOP’s)
• Distribute information in a secure and sensitive manor if and when required
• Deposita Clean Desk Policy

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year
• Participate in safety forums created by the company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programs
• Comply with safety policies and procedures at the workplace
• Distribute safety information as and when required

Qualification and Experience

• Grade 12 / Matric Equivalent
• 3 – 5 Years Sales Experience
• Valid Driver’s License
• Track record of meeting and exceeding sales targets

Skills and Attributes

• Proficient Computer Literacy ability to work on (Excel, Word, Power Point and Google Suite)
• Familiarity with CRM software i.e. Sales Force
• Knowledge of the cash industry
• Attention to detail
• Target driven
• Dealing with changing circumstances
• Delivering objectives
• Dealing with complexity
• Delivering great customer service
• Sharing and cooperating within a team
• Strong problem solving and negotiation skills

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.