Business Support Administrator

A new opportunity has arisen for a Site Administrator for our North Bristol Office.  The administrator will provide support for our team of Engineers.  

What you will be doing:

Liaise with our client and the end user.

Manage the dedicated office phone number during office hours. This can be via the onsite handset or through a company mobile application.

Monitor and manage any communication via the client hosted group email address. 

Manage the site's reactive call process.  

Diligently monitor the progress of each call through to its resolution, updating the systems with all pertinent information.

Ensure that any calls received outside of standard working hours are comprehensively documented in the system retrospectively.

Maintain an up-to-date record of all site passes held by site staff and subcontractors to ensure the fulfilment of their site duties. 

Verify information and schedule site access for visitors and contractors required on-site.

Responsible for booking in Visitor process

Ensure that the health and Safety process is followed for Clients and Subcontractors 

Responsible for facilitation of the change control process process and Documentation control. 

General Information. 

What we are looking for: 

Understanding of administration processes and procedures.

Able to prioritise and work on own initiative

Work within Company deadlines

Ability to work under pressure

Good communication skills at all levels of

A high standard of computer literacy

Good telephone manner and customer handling skill

Benfits:

Workplace pension scheme

Life assurance benefit

Contributory Healthcare Scheme

Eyecare vouchers

Employee Discount Schemes

Progression, training & development opportunities

Refer a friend scheme

Salary:  up to £28,000 depending on experience

Location: Bristol

You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.

Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.

In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers.  We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com.

*Total workforce includes employees and subcontractors