REGIONAL OPERATIONS MANAGER

G4S Facilities Management are looking for an experienced Regional Operations Manager to join our team overseeing  daily operations for our  Liftco portfolio. The LiftCo London Contract covers health buildings in London and the Midlands and delivers key services in M&E and Full Lifecycle replacement. This role will cover sites within Tower Hamlets, Hackney, Manor Park & East Ham</p>

As the Regional Operations Manager, you will oversee daily operations, guaranteeing all sites meet the highest standards in health, safety, compliance, and maintenance. You'll implement a planned maintenance program, collaborate with project teams to deliver work, and regularly engage with customers to resolve issues and identify opportunities for improvement.

Responsibilities 

As the Regional Operations Manager, you will be responsible for the day-to-day operations of your designated portfolio. This includes:

• Financial Oversight: Taking full profit and loss (P&L) responsibility for your area and managing the annual financial budget.</p>

• Operational Management: Ensuring all sites operate to the highest quality standards for health and safety, statutory compliance, and maintenance. You will also implement and deliver a planned maintenance program.

• Client and Stakeholder Relations: Maintaining regular contact with customers, resolving issues in collaboration with works controllers, and attending monthly meetings with tenant representatives. You will also conduct weekly site walkarounds.

• Performance: Ensuring all work adheres to technical standards and contract requirements. You will also be responsible for meeting all Service Level Agreements and Key Performance Indicators 

Essential:

• PFI Management Expertise: Experience managing PFI  contracts, particularly with performance measures.

• Commercial Acumen: Proven negotiation skills with external customers and a strong commercial awareness.

• Operational Knowledge: Familiarity with operational management disciplines like quality control, work planning, and planned maintenance systems. Knowledge of water hygiene management in healthcare settings is also required.

• Leadership: The ability to effectively lead and motivate teams, set clear direction, and build strong relationships.

Desirable:

• Building Services engineering expertise with relevant qualifications.

• A minimum of five years of experience within Facilities Management, including specific expertise in PFI contract management.

• A proven track record of managing profitable operations and successfully expanding a customer portfolio.

Benefits

While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;

• Progression, training and development catered to you

• Charity Work - 1 Volunteering day 

• Uniform Provided

• Annual leave entitlement – 25 days plus bank holidays  Pro Rata

• Charity work- Match-IT and Payroll Giving

• Refer A Friend incentives 

• Company pension scheme with employer contributions.

• G4S Life Assurance Scheme.

• Subsidised healthcare plan.

• Confidential Counselling Services

• 24/7 support specialising in health and medical 

• Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.

G4S is the International business of Allied Universal, the world’s leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit g4s.com.   In the UK, the company has an extensive network of offices and more than 31,000 employees.

Please contact our recruitment team at careersatg4s@uk.g4s.com to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.