Customer Service Representatives, The 154 (Golf) Open, Royal Birkdale, Southport

The Golf Open, Royal Birkdale, Southport

Pay: £13.45 per hour

The 154th Open (also known as the 2026 Open Championship or British Open) will be held from July 12–19, 2026, at Royal Birkdale Golf Club in Southport, England.  G4S Events is proud to providing the security and safety of its visitors to this prestigious event.  

If you are enthusiastic, personable and an excellent communicator, with a passion for delivering the best possible guest experience, then this is the role for you! 

As part of the G4S Events Customer Service Team, you will play your part in delivering a memorable experience for guests attending The Open.  You will greet guests and will be the fun, helpful and friendly face representing the G4S Events Team.  From the moment our guests arrive, to when they leave, we want to make a positive impression and deliver the best event experience for them. 

To join the team, you should:

• have previous customer service experience, ideally within the Events Industry

• be passionate about events

• have exceptional communication skills

• take pride in your appearance and be well presented at all times

• be available to work during the evening and at weekends

• be confident in your ability and act in a professional manner at all times

• act as an ambassador for G4S and our customer

Benefits:

• Perks at Work Scheme: access to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more

• Access to GP services, mental health support, healthy lifestyle plans and financial guidance

• Accrued Holiday pay

• Company Pension

• Training and Progression Opportunities

• Free travel to qualifying events outside of the region

• Option to work on other accounts/venues to increase earning capacity

Being part of G4S also allows you the option  to work at many venues and events throughout the UK. There are also opportunities within the wider G4S business to work full time on other contracts or continue to choose events that work around you. 

Applicants holding their Level 2 in Spectator Safety (or above) are preferred but not essential, however you must be willing to go through the funded training once on board.

For those looking to create a career in events, this role could be the start of something big. Join our events team and see where it could take you. With opportunities at some of the world's most famous venues and events the opportunity to create a career is real.

You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.d compliance purposes, but don’t worry - you will only need to complete them once.

In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers.  We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com.

*Total workforce includes employees and subcontractors