明るい黄色の安全ジャケットを着た人が屋外に立っており、にぎやかな環境を暗示するぼやけた都市の背景があります。

Technical Operations Engineer

赤と黒の縞模様のネクタイを締めた水色の制服を着た G4S の警備員が、背景にぼやけた照明がある廊下に立っています。

職務概要

G4Sのプロとして訓練された警備員として、建設現場、裁判所、店舗、倉庫、銀行、工場、さらには港や空港などの施設警備を担当する警備チームの一員となる可能性があります。徒歩または車両による巡回、出入り口でのアクセス管理、設備や人々の安全確保、緊急事態への対応、CCTV（監視カメラ）や監視装置のモニタリング、そして犯罪行為の特定と防止に貢献します。

他にどのようなことができるでしょうか？

現場監督と業務管理者

これらの役割は、チームとその活動を管理するとともに、お客様との連携を図る上で極めて重要な役割を果たします。

身辺警護員/ボディーガード

これらの職務には、非常に貴重で応用可能なスキルをお持ちであるため、元軍関係者を多数採用しております。

音楽/スポーツイベントの係員

これらの職務は、パートタイムのものが多く、学生やフルタイムでの勤務が難しい人々にとって魅力的です。

VIGILANTE

Chía, コロンビア共和国

応募する

求人ID : 29649

職種カテゴリ : セキュリティ・サービス

勤務地 : Chía, コロンビア共和国

掲載日 : N/A

締め切り日 :

場所を探索

We are looking for a talented and experienced Technical Operations Engineer to join our team working full time in our Newcastle office. The successful candidate will join a team of Engineers responsible for End user equipment configuration and deployment as well as Server and Network infrastructure monitoring to maintain maximum availability. The role requires excellent communication skills to minimise user downtime through direct support and handling incoming calls on a major incident phone line. There is a strong focus on the provision of IT support services to the business and its customers, specifically in the areas of incident management and service request provision.

Key Responsibilities:

Participate in a 24/7 shift rota. Working 4 on 4 off, 12 hour shifts.
Build, support and administration of Chromebook, PC and Laptop hardware across the business.
Build, support and administration of Mobile devices across the business.
Provide second-line support to users of G4S supported applications.
Provide second-line support to users of 3rd party supported applications .
Administration of an escalation phone line for critical incidents.
Management of critical incidents from 1st report through to resolution.
Perform general application systems administration for G4S supported applications.
Perform daily monitoring tasks to maintain system uptime.
Liaise with users to understand, document and manage their requirements and issues to resolution.
Work with the IT Development Team to test new IT solutions.
Provide technical IT support and guidance to the Projects Team.
Provide data extracts to the business to support sales and tender documentation.
Manage IT DR and BCP processes.
Manage and host internal IT Forums.
Identify new and appropriate technologies to support G4S.
Able to learn new skills quickly and effectively through personal learning and development and in house business training.
Assist with Field support duties if/when required.

Essential skills and knowledge:

Hold a recognised IT certificate or have relevant experience working within a support environment.
Good communication and planning skills
Laptop, Desktop troubleshooting and repair experience.
Experience supporting ChromeOS and Windows Operating Systems.
Able to support Microsoft Office
Experience of Antivirus packages
Experience of troubleshooting Mobile Operating Systems (Android, IOS)
Experience Troubleshooting Network printers and print servers.
Experience with Remote access tools (using RDP, Remote assistance or other 3rd Party tools) to help remote users.

Desirable skills and knowledge:

Hold a full UK Driving Licence.
An understanding of Google Workspace applications.
Mobile Device Manager experience.
Knowledge of Powershell, VBscript and/or batch file scripting.
Understanding of Monitoring and Alerting systems.
Knowledge and understanding of ITIL best practices.
General understanding of Cloud hosted environments and technologies.
General understanding of TCP/IP Networks.
Experience troubleshooting and maintaining Server operating systems.
An understanding of Active Directory Services.
An understanding of NTFS permissions.

Please note, this role requires SC clearance which means you must have lived in the UK consecutively for the last 5 years.

The successful candidate will be required to provide original documentation for detailed screening and vetting processes. These documents may include your passport, driver’s license, utility bill (dated in the last 3 months), HMRC letter, original bank statements, an original payslip, your birth certificate, or a valid share code.

In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In the UK, we have an extensive network of offices and more than 32,000 employees to support our local communities and customers. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com. *Total workforce includes employees and subcontractors.

G4S Regional Management (UK&I) Limited is committed to creating a diverse and inclusive environment where all employees feel respected and able to give their best and is proud to be an equal opportunity and Disability Confident employer.

We welcome the unique contributions that you can bring in terms of age, ethnicity, race, sex, gender identity and expression, nation of origin, religion, disability, sexual orientation and beliefs. If you require any reasonable adjustments during the hiring process, please do not hesitate to contact us. If this opportunity is of interest then we want to hear from you. Please click the “Apply Now” button to submit your formal application.