Workforce Planning and Scheduling Administrator Kent £25,000 - £27,500

Role Responsibility:

WORKFORCE PLANNING AND SCHEDULING ADMINISTRATOR – PATIENT TRANSPORT SERVICES

Kent and Medway area – Hybrid Working

£25,000 - £27,500 per annum dependant on experience

Full Time, Permanent, three positions available

Excellent Company benefits including Contributory Pension, G4S Life Assurance Scheme, Employee
Assistance Programme and subsidised Healthcare Plan

About Us
G4S Patient Transport Services (PTS) is one of the UK’s largest Non-Emergency Patient Transport providers, carrying out over 50,000 journeys on behalf of the NHS every year. With 12 operational bases across the UK and a dedicated call centre, we employ over 720 members of staff to deliver safe, caring, high-quality patient transport.

About the Role
As a Workforce Planning and Scheduling Administrator, you will provide administration support to the
effective and efficient service of the Workforce Planning and Scheduling Team across G4S Patient
Transport Services (PTS).

Some of the key responsibilities for this role are;
 Responsible for administrative support to the day-to-day operational shift and resourcing
management, including assisting with payroll
 Administer systems in conjunction with the operation to ensure contracts are fully compliant,
are current in all reporting platforms and that service delivery is met
 Provide a full administrative service so that the needs of the functional/departmental team are
met.
 Maintain effective work systems, ensuring that all correspondence and documentation is dealt
with in a professional manner and meets audit requirements.
 Support with DBS and management of other recruitment checks, forms, activities and
verifications
 Organise and minute take where requested for specified meetings. Produce and confirm
minutes with the Chairperson and subsequently distribute as necessary.
 Maintain comprehensive stocks of all forms and documentation required by the
function/department so that it is available when required.
 Responsibility of procuring stock orders and maintaining stock administration
 Handling, processing and managing frontline service call activities
 Collate, produce and distribute regular and ad-hoc statistics and reports so that individuals and
departments receive accurate up to date information.
 Deal with all routine queries so that an appropriate response is provided.
 Collate and distribute information and reports as required to relevant functional departments.
 Provide the Management and the Team with any additional requests for support.
 Assist in the promotion of creating a positive Health & Safety culture, this includes reporting
accidents and near misses in a timely manner following the applicable safe systems of work for
the role.
 Participate and support in the initial recruitment process for Ambulance Care Assistants
ensuring where needed all relevant processes have been completed.
 Ensure all field based resourcing schedules are available in Cleric with a minimum of six months
planned within the system working along the Workforce Planner and Scheduling Manager in
support of this activity.

About you
The successful candidate must have strong administration skills, excellent organisational and time
management skills with the ability to manage competing priorities.

Excellent written and verbal communication skills are a must, as well as working proactively as part of a
team and using your own initiative. You must be able to demonstrate the ability to work to tight
deadlines, maintain confidentiality, have the ability to prioritise workload, maintain high levels of accuracy
and challenge where necessary.

We are looking for a highly motivated person, with the ability to be resilient, confident with a tenacious
can-do attitude. You must have the ability to embrace complexity, be a part of a busy and fast paced
environment and be flexible and adaptable to deal with ever-changing scenarios.

A proven professional with professionalism and integrity, you will play an integral part of the G4S Patient
Transport Services Workforce Management Team.

More about us
Diversity, Equality and Inclusion is an important part of G4S Patient Transport Services. We actively
encourage applications from all backgrounds and are a fully inclusive employer who aims to support all
employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role
or during the recruitment process.

G4S Patient Transport Services is committed to safeguarding and promoting the wellbeing of children and
adults at risk and each employee is expected to support these goals.

At G4S, we understand that our people are our greatest asset and an essential part of our long-term
business strategy. As such we are committed to the ongoing professional development and wellbeing of
our staff, offering extensive training and progression opportunities and investing in the physical and
mental health of our workforce.

Please note that these vacancies are subject to a 3 year checkable history and the strict vetting standards
set by G4S.

You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3
years. You will also need to provide full details of your employment and education history for the last 3
years as part of the security screening process for this role..

To apply for this vacancy please send your covering letter and CV to Leah France, Resourcing Business Partner at leah.france@uk.g4s.comor press APPLY