Training and Performance Coordinator - Vancouver International Airport Richmond, BC Competitive

Training and Performance Coordinator - Vancouver International Airport

Location: Richmond, BC |
Salary: Competitive |
Posted: 20 Apr 2022 |
Closes: 20 May 2022 |
Job Type: Full Time and Permanent |
Business Unit: Canada |
Region / Division: North America |
Reference: G4S/TP/2817232/220258

Training and Performance Coordinator

Job Introduction:

Airports are gateways to the world and our Allied Universal team is leading the way. 

As a member of the Allied Universal Aviation Team, you will have the distinct opportunity to learn and grow in a fast-paced environment. We understand the importance of this role and are looking for team members who want to safeguard their communities, while learning critical skills, beyond security, that will help them create long-lasting careers.

Reporting to the Training and Performance Manager, the Training and Performance Coordinator is the central point of contact for the Training department. This role will assume responsibility for training records compliance in line with client expectations. The Coordinator will also be responsible for planning and coordinating training classes, allocating training resources as required, assisting with the development of training programs, providing administrative support, and acting as a liaison between the client, Canadian Air Transport Security Authority (CATSA), and the Aviation Division.

Role Responsibility:

Specific Task or Responsibilities:

  • Collaborate with internal departments in all training and performance-related matters
  • Responsible for administrative tracking of all internal and external training as well as database management 
  • Receive, track, and create Performance Events Report (PER) files; track and verify all hours related to the PER and then send the PERs for closure.
  • Schedule and coordinate all CATSA-led and Allied Universal-led training  for the Pacific Region (including travel, hotel and per diem requests)
  • Grade all training activities for YVR and maintain data integrity
  • Track all leaves over 30 days for Screening Officers and send activation and inactivation requests to CATSA, coordinate with internal departments to facilitate the return of Screening Officers from leaves
  • Develop new tracking programs/processes as required for all training initiatives
  • Collect data and create graphs and/or pivot tables to provide meaningful reports to the Training and Performance Manager
  • Track and monitor all training to ensure timely completion within the given timeline, and send extension requests to the Manager as required
  • Maintain all Payroll, Health and Safety, On-boarding and  Capacity processes
  • Ad hoc duties or projects as assigned by the Training & Performance Manager 

The Ideal Candidate:

Formal Education, Experience and Certifications Required:

  • Post-secondary education or a combination of relevant experience and education
  • Must be eligible to attain and maintain the appropriate level of Federal and Transport Canada security clearance
  • Minimum of 3 years of experience working in related business fields with experience in planning and coordinating, as well as providing administrative and clerical work
  • Must possess Intermediate to Advanced skills level in Microsoft Office including MS Word, Excel, and PowerPoint
  • Ability to communicate effectively with excellent written and oral communication skills

Skills Required: 

  • Excellent written and oral communication skills with the ability to present information in a clear and concise manner
  • Ability to work independently and with others in a team environment
  • Attention to detail and ability to take initiative, and multitask
  • Excellent analytical skills and ability to create graphs and pivot tables with Microsoft Excel to provide meaningful reports to the management teams
  • Ability to work under pressure and prioritize work to meet deadlines
  • Adaptability to changing circumstances with excellent problem solving skills
  • Strong planning and organizational skills
  • Professional demeanor with ability to develop cooperative working relationships in all areas of the business
  • Ability to self-manage workload
  • Proficient in the use of computer software including Google Suite and Microsoft Office
  • Ability to listen attentively and maintain respectful and cooperative relationships with stakeholders, employees and co-workers
  • Ability to type 60 WPM




About the Company:

G4S is now known as Allied Universal Security Services.

Allied Universal - Aviation Division delivers screening services in Vancouver International Airport and 20 other airports in BC and the Yukon Territory, in partnership with the Canadian Air Transport Security Authority (CATSA).

Allied Universal is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

 Allied Universal est un employeur inclusif et équitable, en encourageant les candidatures de femmes qualifiées et les hommes y compris les personnes handicapées, les membres des minorités visibles et les personnes autochtones.

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