Systems Engineer I Livermore, California Competitive

Systems Engineer I

Location: Livermore, California |
Salary: Competitive |
Posted: 27 Jan 2020 |
Closes: 31 Mar 2020 |
Job Type: Permanent & Full-time |
Business Unit: US - G4S Secure Integration |
Region / Division: G4S Technology |
Reference: CA012720SEI

Job Introduction:

G4S Secure Integration is looking for a System Engineer to oversee the security systems maintenance program, programming and commissioning new projects, and coordinating with other teams to assist with troubleshooting and resolving security systems issues, as well as supporting the team of Managers, Business Partners, and ServiceNow employees in the development of highly targeted new opportunities and project

Role Responsibility:

A key part of this partnership activity is for the ServiceNow internal security management to routinely consult on the needs, priorities and opportunities to deliver greater value in the pursuit of the success of the ServiceNow security program. 

Program Management 

  • Resolving issues and overseeing maintenance program related to physical security systems 
  • Support programming, commissioning and driving new builds projects to Security Go Live (SGL) and First Day of Business (FDOB) 
  • Coordinate with other teams to obtain network information and assist in basic network troubleshooting as it relates to Security Systems and Technology 
  • Familiar with Physical Security Systems, Technologies and platforms to build out, program and test new build sites, expansions and relocations 
  • Communicate internally with ServiceNow technology partners, project Leads, and externally with Integrators is integral to the success of this role 
  • System Support to the Integrators on Security technologies (Access Control, Video Management systems, Intercoms, intrusion, etc.) 
  • Supporting the evaluation, integration, and implementation of new and existing technologies solutions 
  • Review service requests, read diagrams, blue prints, technical documentation etc. to assist with repairs and/or diagnostics 
  • Ensures security systems are functioning correctly and with optimal performance 
  • Heavy focus on troubleshooting and ability to work through process of elimination is required 
  • Understand the basic security standards and practices that go into a security design 
  • Maintain and patch applications 
  • Management of all security systems documentation such as as-built plans, maintenance and repairs, project close-out, etc. 
  • Managing vendors across multiple time zones 
  • Other duties as assigned 

Relationship Management 

  • Build relationships with all business partners involved with security systems program execution and deliverables.   
  • Work with other senior managers within the business to maintain compliance on all security system requirements. 
  • Liaise with and meet with customers and key contacts on a regular basis to review contract performance and ensure that quality standards are maintained in accordance with Service Level Agreements and Key Performance Indicators 

The Ideal Candidate:

  • Bachelor of Science degree
  • 5+ Years’ Experience with Access Control Application Engineering
  • Comprehensive knowledge of Security Systems and Technology, including, but not limited to:  
    • Genetec Security Center, Synergis, Mercury Panels, Stanton & Commend, HID, Axis, Schlage, etc. 
    • Familiar with how Security Systems and Technology hardware interacts with network/IP 
    • Comprehensive knowledge of Windows is a plus as most Security Systems and Technology applications are Windows dependent 
    • Familiarity with field troubleshooting techniques for low voltage systems (ground faults, shorts, use of test equipment like Multi-meter) 

About the Company:

G4S brings your systems together. We design, build and maintain stand-alone and integrated security systems. A trusted partner to customers and suppliers, G4S takes great pride in delivering outstanding expertise and superior service.

We have the ability to provide full turnkey services: taking a customer’s requirements, developing the concept, designing the network, selecting the product that best fits the requirements, and completing the installation.

Why Work for G4S?

  • Competitive Salary
  • Medical, Dental, Vision, and Disability Plans
  • Life Insurance
  • Flexible Spending Accounts
  • Employee Assistance Program
  • 401(k) match
  • Paid Time Off & Paid Holidays
  • Employee referral program
  • Tuition Reimbursement
  • Professional Certification Reimbursement

Equal Opportunity Employer/Minorities/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

VEVRAA Federal Contractor

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