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SOC Operator Dublin, Ireland 17.00 hourly

SOC Operator

Location: Dublin, Ireland |
Salary: 17.00 hourly |
Posted: 28 Mar 2022 |
Contracted Hours: Full-time |
Employee Status: Permanent |
Reference: 210003E8

G4S Secure Solutions (Ire) are currently recruiting for experienced SOC Operators to cover the Day and Night shifts for our client site in Dublin City Centre, this position offers an immediate start for the right candidate. 

Basic Pay: €17.00p/h

Bank holiday and overtime rates paid.

Main duties and responsibilities, inclusive of but not limited to

  • Monitoring Access Control & Camera Systems
  • Address Access Control Alarms via Access Control Systems & Cameras
  • Coordinate & communicate with all Office Coordinators in EMEA region
  • Compile daily SOC activities into daily shift reports
  • Creating Incident Reports as described in SOC Protocols
  • Ensure Shift Lead is aware of all global security operations
  • Answer telephone calls and provide security services coordination
  • Use radio to dispatch and track Security Officers calls for requests
  • Identify and Log Access Control malfunctions
  • Raising tickets for failing equipment, systems or facilities requests

Coordinating Emergencies

  • Coordinate Emergency incidents with Physical Security Officers
  • Coordinate & communicate with First Responders
  • Participate in regular training and scenario-based security drills
  • Coordinate Emergency incidents by following the escalation policies
  • Understand and execute Emergency SOC Protocols

Experience

  • Excellent  knowledge of CCTV, integrated access control, intruder alarm systems and procedures in the SOC environment. 
  • Access Control System (Lenel, S2, CCure etc.) experience is essential 
  • Experience in threat monitoring software is highly beneficial 
  • Strong IT skills – including excellent knowledge of Microsoft systems including but not limited to, Office,Word, Excel, PowerPoint and Outlook
  • Experience in providing comprehensive oral and written reports in structured clear and informative manner
  • Excellent customer service skills
  • Excellent communications skills
  • Have 1+ years of experience in SOC or GSOC is required
  • Must have valid PSA License 

Personal Attributes

  • Excellent interpersonal skills
  • Capable of responding calmly and effectively to situations
  • Effective multi-tasker with a proven ability to work under pressure
  • Excellent written and oral communications skills
  • Excellent timekeeping and attendance record 
  • Ability to work to own initiative and under minimal supervision

Why should you join the Global Leaders in secure solutions

 

  • Work as an integral part of an ever expanding global team of security experts 
  • 20 days annual leave per year, 8 days in lieu of bank holidays worked or not worked 
  • Strong personal Development encouragement backed with lots of training and progression opportunities
  • Regular Appraisals and salary increases
  • Fantastic Healthcare Assistance including Eye care
  • Employee recognition benefits 
  • Free life advice and Counselling services 
  • Service awards 
  • Tax saver and bike to work scheme after 12 months of service
  • SIPTU representation rights 


G4S Secure Solutions (Ire) are currently recruiting for experienced SOC Operators to cover the Day and Night shifts for our client site in Dublin City Centre, this position offers an immediate start for the right candidate. 

Basic Pay: €17.00p/h

Sunday Premium +€3.44p/h

Bank holiday and overtime rates paid.

Main duties and responsibilities, inclusive of but not limited to

  • Monitoring Access Control & Camera Systems
  • Address Access Control Alarms via Access Control Systems & Cameras
  • Coordinate & communicate with all Office Coordinators in EMEA region
  • Compile daily SOC activities into daily shift reports
  • Creating Incident Reports as described in SOC Protocols
  • Ensure Shift Lead is aware of all global security operations
  • Answer telephone calls and provide security services coordination
  • Use radio to dispatch and track Security Officers calls for requests
  • Identify and Log Access Control malfunctions
  • Raising tickets for failing equipment, systems or facilities requests

Coordinating Emergencies

  • Coordinate Emergency incidents with Physical Security Officers
  • Coordinate & communicate with First Responders
  • Participate in regular training and scenario-based security drills
  • Coordinate Emergency incidents by following the escalation policies
  • Understand and execute Emergency SOC Protocols

Experience

  • Excellent  knowledge of CCTV, integrated access control, intruder alarm systems and procedures in the SOC environment. 
  • Access Control System (Lenel, S2, CCure etc.) experience is essential 
  • Experience in threat monitoring software is highly beneficial 
  • Strong IT skills – including excellent knowledge of Microsoft systems including but not limited to, Office,Word, Excel, PowerPoint and Outlook
  • Experience in providing comprehensive oral and written reports in structured clear and informative manner
  • Excellent customer service skills
  • Excellent communications skills
  • Have 1+ years of experience in SOC or GSOC is required
  • Must have valid PSA License 

Personal Attributes

  • Excellent interpersonal skills
  • Capable of responding calmly and effectively to situations
  • Effective multi-tasker with a proven ability to work under pressure
  • Excellent written and oral communications skills
  • Excellent timekeeping and attendance record 
  • Ability to work to own initiative and under minimal supervision

Why should you join the Global Leaders in secure solutions

 

  • Work as an integral part of an ever expanding global team of security experts 
  • 20 days annual leave per year, 8 days in lieu of bank holidays worked or not worked 
  • Strong personal Development encouragement backed with lots of training and progression opportunities
  • Regular Appraisals and salary increases
  • Fantastic Healthcare Assistance including Eye care
  • Employee recognition benefits 
  • Free life advice and Counselling services 
  • Service awards 
  • Tax saver and bike to work scheme after 12 months of service
  • SIPTU representation rights 

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