Shift Supervisor

Location: Cheltenham, Gloucestershire |
Salary: £38,000 - £42,000 |
Posted: 9 Sep 2020 |
Closes: 7 Oct 2020 |
Job Type: Permanent & Full-time |
Business Unit: UK Facilities Management |
Region / Division: UK & Ireland |
Reference: 9133

Role Responsibility:

Role Overview
We are looking for a Shift Supervisor based in Cheltenham to supervise the Shift Team undertaking Planned Preventative Maintenance (PPM) and Reactive works. You will plan and implement all work and labour loading using the site FMIS and liaise with client staff to prioritise and facilitate work, ensuring compliance with statutory, mandatory and contract SLA. Out of hours the role will have enhanced responsibility as you will become the G4S on site focal point for Hard FM escalations.


Some of your key responsibilities will include supervision of on-site contractors and staff, ensuring works are completed to requirements, timeframes and agreed SLAs to ensure compliance, work with others to identify root causes of issues and provide cross team support and Monitor, operate and utilise BMS, ENMS and FMIS outputs to optimise service delivery.


You will maintain records and produce reports as required, undertake auditing, review productivity, drive innovation and quality within the service, plan and arrange delivery of materials to enable service delivery and undertake HR Issues from direct reports and team management such as arranging team cover due to sickness and involve the HR Team where appropriate.


The role will require the successful candidate to undertake over time where required and Supervise the Shift Team on a rota basis of 24 hours / 7days / 365 days per year.


G4S Facilities Management
As a leading Facilities Management company, G4S FM improves the lives of millions of people across the UK and Ireland by creating productive, safe and smooth working environments. We support the efficient delivery of front line services in critical environments for the private sector, national and local government agencies.


At G4S FM our expertise in sectors such as defence, courts and hospitals is second to none. Our success is underpinned by the way we attract, develop and engage with our people, as well as the culture and values that shape the way we work and how our colleagues carry out their roles.


Our values are integral to everything we do. We act with integrity and respect. We are passionate about safety, security and service excellence and we achieve this through innovation and teamwork. We are a sustainable, ethical business and this is key to the ongoing success of G4S FM.

The Ideal Candidate:

Essential Skills

  • Proven Supervisory experience
  • Working experience in an appropriate work area such as a commercial or industrial FM service delivery environment
  • BSC Level 1 & 2
  • IOSH Supervise Safely
  • Strong IT skills


Desirable Skills

  • IOSH Managing Safely
  • HNC/HND Engineering
  • NVQ4 Engineering
  • BIFM Level 3 or above
  • AP by discipline
  • Experience of Hard FM delivery within a commercial environment


Please be aware that due to the nature of the business vetting is an intrusive and prolonged process.


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