Senior Technician - G4S Secure Solutions Central / Boksburg 0.00 - 0.00

Senior Technician - G4S Secure Solutions

Location: Central / Boksburg |
Salary: 0.00 - 0.00 |
Posted: 2 Sep 2020 |
Closes: 2 Oct 2020 |
Job Type: Permanent & Full-time |
Business Unit: South Africa - Secure Solutions |
Region / Division: Africa |
Reference: G4S/TP/3620871/197006

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.


Role Responsibility:

  1. Effective administration of the technology contract to ensure sound financial performance

Co-ordinate around the profitability of contracts with a focus on maintenance, cost effectiveness and labour. 

Contract Margin Management

  • Billable hours

  • Job Cards

Co-ordianate with administration on the contract cost and invoice documentation with accurate information

2. Effective management of staff

Effective Organization

  • Proper management of staff to work flow and job requirements.

  • Co-ordinate with Office around work requirements

  • Monitor daily tasks

  • Train and upskill subordinates


  • Staff motivation levels

  • Evaluate staff performance

  • Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.

Effective management of operations

  • Co-ordinating process flow and activities that has a direct/indirect impact on the outcome and success of contract/project. 
  • Co-ordinate and complete daily tasks with close monitoring of standards and hours of subordinates.

Client retention and customer service levels

  • Ensuring that all required formal customer meeting are scheduled, attended and minuted.

  • Maintenance of positive customer relationship

Quality Management/Ops Process management – adherence to quality standard

  • Conduct and oversee quality controls and inspections

Effective management of business development function

New business development

  • Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers.

The Ideal Candidate:

Minimum qualification

  • Formal Security Management Training advantageous

  • Electronic Security Services Management (3yrs – Management or similar)

  • Extensive experience w.r.t. implementation of the following systems:

    1. CCTV

    2. Access Control

    3. Intruder Detection

    4. Fire Detection

    5. Fire Suppression

      • Experience in Sales of Corporate (Large) Projects

      • Control Room Service experience

      • Financial Management relative to Security Industry

      • Good conceptual interpretation and presentation of Financial and Operational Reports to Executive Management.


Software Knowledge Level

  • Broad knowledge of Time and Attendance.

  • Broad knowledge of Access Control.

  • Broad knowledge of CCTV

  • Strong knowledge base on communication protocols i.e. TCP/IP.

  • Basic Computer literacy and proficiency.

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