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Security Supervisor - Site Altoona, Iowa Competitive with Great Benefits

Security Supervisor - Site

Location: Altoona, Iowa |
Salary: Competitive with Great Benefits |
Posted: 19 Nov 2019 |
Closes: 19 Dec 2019 |
Job Type: Permanent & Full-time |
Business Unit: US Secure Solutions |
Region / Division: North America |
Reference: G4S/TP/3742188/176143

Job Introduction:


The world's leading private security organization, G4S, has an immediate job opportunity for a Site Security Supervisor. As a Site Security Supervisor, you will be responsible for the supervision and leadership of all site security shift supervisors. The Supervisor will ensure all shift supervisors are adequately trained to fulfill their own responsibilities and will routinely measure their performance against expectations of G4S and the customer. The Supervisor, while on duty, will act as the primary physical security incident leader and manage the security force’s response, assigning tasks and providing updates to all stakeholders. The Supervisor will ensure all G4S personnel are trained and properly credentialed before being assigned to a designated shift.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development


As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance


In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it


G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

Role Responsibility:

Specific Duties and Essential Functions

  • Directly supervise all Site Security Shift Supervisors to ensure customer expectations are met
  • Proactively monitor performance, maintain positive employee relations and ensure coaching, counseling and investigations are escalated to client line management in line with company policy and procedure
  • Act as the incident leader for business disruptions and crisis management
  • Supervisor will assist with oversite of daily operations of the physical security operations. This includes, but is not limited to the following: ensuring the team is aware of the daily activities/schedule, addressing scheduling concerns/gaps, and briefing leadership on incidents - potential or realized.
  • Support Line Manager to ensure strong staff retention
  • The Supervisor will fulfill the role of Security Operations Manager, as needed
  • Ensure all staff fully understand and comply with all aspects of Client Policies and relevant legal and regulatory requirements
  • Ensuring adequate and appropriate training, advice and support is provided to make the team successful.  This includes ensuring knowledge and the use of key systems, tools and policies; in collaboration with the Training Coordinator, if applicable, deliver regular training refresher modules and promoting a culture for openness and constructive feedback. Effective training records must be maintained and available for review.
  • Responsible for maintaining effective communications within the Security team
  • To provide the Customer and Line Manager with operational reports as required
  • Interviewing, selecting, and training new employees
  • Assist in maintaining the Health & Safety and Welfare policy for all rostered Security & Reception Staff, in accordance with Client policies and instructions.
  • Take an active role in position related projects. The levels of responsibility will vary from consulting to owning projects based on the individual
  • Monitor, facilitate and enforce Client Access Control systems, policies, and procedures
  • The Supervisor will be responsible for assigning tasks to employees
  • Completing performance appraisals, handling employee grievances or complaints and disciplining employees after consultation with the Security Operations Manager
  • Determine the types of equipment to be used in performing work, or materials needed
  • Manage the maintenance of vehicles, equipment, tools and technologies


The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent
  • Ability to meet and maintain any applicable state licensing requirements

Type and Length of Specific Experience Required

  • Must possess a minimum of one year of security supervisory/management experience, preferably within G4S
  • Must possess one or more of the following:
    • Associate’s degree or higher
    • Service in the active military, military reserves or National Guard
    • Service in auxiliary police or police cadets
    • Minimum of one year verifiable and successful security experience

Skills Required

  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail


  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Proven ability to influence key business partners
  • Ability to build strategic vision and drive organizational change
  • Strong organization and planning skill with the ability to work in and define ambiguity/gray areas
  • Advanced computer skills and proficiency
  • Strong interpersonal and networking skills with a strong ability to work in a team environment
  • Ability to multi-task, discerns patterns in details
  • Excellent verbal/writing skills
  • Think through problems for logical solutions, and remain calm and professional under stress
  • Able to speak clearly, give direction, and provide guidance to employees and security staff during emergencies
  • Able to work and communicate effectively with all levels of leadership
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment:  Indoor with minimal to no exposure to extreme temperatures

Major activity:  Sitting, standing, speaking listening, observing

Physical efforts to carry out job duties:  Sitting, and standing.  Minimal to no stooping or kneeling.

About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link:

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