Sector 1440px by 600px3

Security Response Center Operator Santa Clara, California $23.74

Security Response Center Operator

Location: Santa Clara, California |
Salary: $23.74 |
Posted: 2 Jul 2020 |
Closes: 2 Aug 2020 |
Job Type: Permanent & Full-time |
Business Unit: US Secure Solutions |
Region / Division: North America |
Reference: G4S/TP/2985559/193912

Job Introduction:

Hiring Now!

PLEASE CLICK APPLY OR TEXT "JOBS" TO 561-660-9797 FROM YOUR SMARTPHONE!

The world's leading private security organization, G4S, has an immediate job opportunity for a Security Response Center (SRC) Operator. In this role, you will be an integral part of a security operations center for a high profile client. This team provides a comprehensive "edge to endpoint" monitoring approach to provide broad visibility of activity across the client infrastructure, and leverages intellegance from several systems and technology databases that provide advanced corrolations and analysis capabilities to deliver a prioritized list of actionable security incidents to the security operations team.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development

 

As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance

 

In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it

 

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

#SFR


Role Responsibility:

Specific Duties and Essential Functions

  • Answer phones; operate IP based telephone system
  • Operate radio, use multi-channel communications system
  • Call logging; data entry into PPM 2000
  • Global account support; creating service request
  • Headquarters support; call routing
  • Operations support, routing of call information to the appropriate units for handling


The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent
  • Must possess a current and valid Bureau of Security and Investigative Services (BSIS) Security Officer License issued by the State of California

Type and Length of Specific Experience Required

  • Work experience must include one or more of the following:
    • One year of service in a dispatch, control center, or related working environment
    • One year experience in Customer Service
    • College degree in Public Relations, and/or Communications
  • If previously employed, meaningful and verifiable work history

Skills Required

  • Ability to operate radio or telephone equipment and/or console monitors
  • Ability to interact cordially and communicate with the public
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail

Other

  • Must be at least 18 years old or the minimum age required by the State
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military
  • Upon acceptance of a job offer, must be able to pass the following:
    • MMPI - Psychological testing
    • Physical exam

Physical Requirements and Environment

Environment: Office, minimal to no exposure to extreme cold and heat

Major activity: Working on PC and using telephone/radio while sitting

Physical efforts to carry out job duties: Sitting, limited standing, light lifting, and limited stretching and reaching


About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link: http://www.g4s.us/en/Contact-Us/Local-Offices


Advanced Search: