Security Receptionist

Location: Sandbach, United Kingdom |
Salary: £10.00 hourly |
Posted: 30 Dec 2020 |
Closes: 10 Mar 2021 |
Business Unit: UK Secure Solutions |
Contracted Hours: Full-time |
Employee Status: Permanent |
Reference: 200002FY

Role Overview
 

As a Security Receptionist at G4S you’ll be a key part of our security team at a prestigious site located in Sandbach. Ensuring that all visitors / clients are welcomed in a professional manner whilst providing excellent customer service with a smile. You’ll be the first person visitors meet on arrival so this role is key to creating a professional and friendly atmosphere - from ensuring the reception area is presentable, to ensuring requests are dealt with in a timely manner. We pride ourselves on delivering excellent customer service in a safe and secure environment. 

You must be flexible and available to work 4 on 4 off, day shifts. You will need to have a driving licence and have your own transport. 
 
It’s a varied role where no two days will be the same. You’ll be handling incoming phone calls and managing the switchboard, through to coordinating meeting room booking and arranging services where required. You’ll be an integral part of the security operation, ensuring the correct protocols and procedures are adhered to, such as the issuing of visitors badges and site access, and dealing with any breaches or incidents as required. With a keen eye for detail and a brilliant way with people, you could look forward to an interesting role with exciting career opportunities.


Security Receptionist - Essential training and key competencies:

  • NVQ training (customer care)
  • First aid training
  • Defib trained
  • Front of house experience – warm and welcoming
  • Professional appearance and attitude
  • Attention to detail and accuracy
  • Effective verbal and written communication skills
  • Ability to stay calm under pressure
  • Basic IT skills (outlook, excel and word)
  • Health and safety trained
  • Enhanced DBS cleared
  • Be able to receive, give and understand instructions in fluent English, both oral and written.
  • Technically competent to operate security equipment and management systems including access control, thermal scope, site radios, mobile phones, parcel scanner, fax machine etc
  • Free of criminal convictions and have no current prosecutions or court cases outstanding (subject to the Rehabilitation of Offenders Act).
  • Full UK driving licence and drive company vehicles
  • SIA Licence 

Security Receptionist Key Responsibilities:

  • Read and comply with relevant EDF site procedures and policies
  • Manage entry and departure of personnel and visitors on site, accurately recording data/times, issue, record and be accountable for site passes/ gate fobs
  • Serves visitors by greeting, welcoming and directing them appropriately, notifying company personnel of visitor arrivals (checking relevant identification)
  • Answer incoming calls, use of site radio and site mobile (s)
  • Receiving and scanning incoming deliveries/collections – notifying site contact if there are any queries
  • Completing daily logs and written/ verbal handovers
  • Ensure delivery driver inductions are completed and recorded
  • Support site with emergency response (as required)
  • To deter and prevent unauthorised activity throughout the EDF site and perimeter
  • Protect the premises, property and personnel from theft, damage
  • Patrol the site and buildings to prevent fire, flood, theft and damage (weekends)
  • Provide First Aid response (as required)
  • Ensure that agreed KPIs are maintained
  • CCTV and monitoring (weekends)
  • Report Health, safety and Environmental matters
 
Benefits
  • 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked)
  • Workplace Pension Scheme
  • Great 4 Savings Employee Discount Scheme
  • Progression, training and development opportunities
About the Company
 
G4S is the world's leading global, integrated security company specialising in the delivery of security and related services to customers across six continents. We specialise in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat. We operate in over 90 countries. We have a truly global business with large established market positions in developed markets and outstanding positions in fast growing emerging markets. G4S has a unique global footprint, employing more than 570,000 people world-wide, and are the largest security solutions provider in the world.
 
Benefits
  • 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked)
  • Workplace Pension Scheme
  • Great 4 Savings Employee Discount Scheme
  • Progression, training and development opportunities
About the Company
 
G4S is the world's leading global, integrated security company specialising in the delivery of security and related services to customers across six continents. We specialise in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat. We operate in over 90 countries. We have a truly global business with large established market positions in developed markets and outstanding positions in fast growing emerging markets. G4S has a unique global footprint, employing more than 570,000 people world-wide, and are the largest security solutions provider in the world.

Advanced Search: