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Security Officer New York City, New York $22.68

Security Officer

Location: New York City, New York |
Salary: $22.68 |
Posted: 8 Oct 2019 |
Closes: 9 Nov 2019 |
Job Type: Permanent & Full-time |
Business Unit: US Secure Solutions |
Region / Division: North America |
Reference: G4S/TP/2985559/167299

Job Introduction:

The world's leading private security organization, G4S, has an immediate job opportunity for a Custom Protection Officer (CPO). As a Custom Protection Officer, you will be responsible for conducting unarmed foot patrol within a retail environment, while providing superior service to customers, visitors and employees. Additional responsibilities include composing reports, monitoring CCTV and alarm systems, controlling access and egress, deterring criminal activity and misconduct, and performing other duties as needed.

In addition to providing physical security, this role will participate in guest relations.  These duties include:

  • Welcome customers (guests, shoppers, tenants) in a warm, gracious manner
  • Proactively seek out and develop rapport with customers by assessing what is important to them and addressing it
  • Stay current with the latest information on the shops, restaurants and attractions, including brand profiles, merchandise collections, and events/promotions
  • Share that information with customers when interactions with them require it
  • Guide customers to their destinations
  • Anticipate and answer customer inquiries
  • Facilitate various guest services, including restaurant reservations and attraction ticketing
  • Troubleshoot customer issues, concerns, or complaints; relay pertinent information to management
  • Ensure the retail center remains clean and tidy at all times; enlist the help of housekeeping crew, when necessary
  • Assist with retail center events and activities

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development

As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance

In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.


Role Responsibility:

Specific Duties and Essential Functions

  • Provide assistance to customers, employees and visitors in a courteous and professional manner
  • Perform security patrols of designated areas on foot or in vehicle
  • Watch for irregular or unusual conditions that may create security concerns or safety hazards
  • Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons
  • Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
  • Permit authorized persons to enter property and monitors entrances and exits
  • Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements
  • Investigate and prepares reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post


The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent
  • Pass a State licensing test if driving a company-owned or client-provided vehicle

Type and Length of Specific Experience Required

  • If previously employed, meaningful and verifiable work history
  • Must possess one or more of the following
    • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
    • Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
    • Bachelor’s degree in law enforcement or criminal justice related studies
    • A minimum of 8 or more years of active service in any military branch
    • Associate’s degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service

Skills Required

  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail

Other

  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must be able to operate radio or telephone equipment and/or console monitors
  • Must have demonstrated ability to interact cordially and communicate with the public
  • Must be warm, engaging, charismatic; and possess a natural ability to develop rapport with others in an authentic and sincere manner
  • Must practice good judgment; high level of integrity
  • Must be proactive; take initiative with minimal supervision
  • Must be resourceful; think critically and finds solutions even without the obvious resources
  • Must be able to navigate challenging situations while remaining positive
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment:  Indoor and outdoor, temperature ranges from moderate to extreme cold and heat

Major activity:  Walking, standing, speaking, listening, observing

Physical efforts to carry out job duties:  Standing, walking, and sitting.  Minimal to no stooping or kneeling.


About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link: http://g4s.us/en/Contact-Us/Local-Offices


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