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Security Hotel Manager Luton, United Kingdom 16.00 hourly

Security Hotel Manager

Location: Luton, United Kingdom |
Salary: 16.00 hourly |
Posted: 13 Jul 2021 |
Business Unit: UK Secure Solutions |
Contracted Hours: Per Diem |
Employee Status: Casual |
Reference: 2100011W

Security Hotel Manager


At G4S, we are continuing to play our part in supporting the government in tackling the COVID-19 pandemic.


The requirement for safety and security is needed right now, so we’re looking to recruit experienced Security Managers to join our team to protect and facilitate essential COVID-19 services.


The Security Hotel Manager will be responsible for monitoring the security operations at the Managed Quarantine Hotel. To implement security policies, regulations, testing and MQS Standard Operating Procedures you will make sure the environment is safe for employees, guests and other staff along with managing, supervising and assisting the team where necessary on a very fluid and dynamic evolving project.


It’s important work, and as things keep developing, every day will be different. Working directly with the public, you’ll be providing a consistent service, with day-to-day responsibilities such as:


  • Overall responsibility for the day to day operations at the Hotel

  • The safety, security and service of the site, employees, guests, and property

  • Responsible for the workforce management of the G4S security personnel employed at the Quarantine Hotel. This includes ownership of scheduling, operational compliance, recruitment, coordination of disciplinary procedures, absence management and Training

  • Develop and maintain accurate Assignment Instructions, Operational Processes, Procedures and Risk Assessments

  • Administration of the various software packages relating to site systems used by the security and administration team

  • Daily/ Weekly/ Monthly reporting to G4S and MQS  in line with the agreed reporting statistics and format

  • Ensure that all policies and procedures in place are compliant with legislative requirements and kept up to date

  • Ensure the security team understands and remains compliant with all aspects of Health & Safety procedures and use of PPE in a COVID environment.

  • Drive the highest standards in customer service and the provision of security

  • Maintain professional relationships and gain trust with all relevant MQS project and Hotel stakeholders.


Skills and Abilities


  • Excellent customer service 

  • Demonstrable planning and organisational skills 

  • Smart in appearance 

  • A  ‘can do’ attitude 

  • Flexible and reliable approach to work

  • A valid SIA licence

  • Effective communication skills verbal and written 

  • Managing violence and aggression, de-escalation and assault avoidance

  • Attention to detail and alert to any changes that may indicate an increased security risk or unusual situation




  • Previous Management or Supervisory experience 

  • Experience using relevant technology and equipment 

  • Experience in reporting and emergency response planning

  • Excellent knowledge of security procedures

  • Desirable: Experience of managing large diverse workforces


If you have strong customer service skills, security experience and hold your SIA licence, then you can do this! You will just need to complete the following application form, and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process is currently being conducted remotely, including a video interview and screening to BS7858 standards.

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