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Security Facility Operations Coordinator San Jose, California $38.46

Security Facility Operations Coordinator

Location: San Jose, California |
Salary: $38.46 |
Posted: 22 Apr 2021 |
Closes: 22 May 2021 |
Job Type: Permanent & Full-time |
Business Unit: US Secure Solutions |
Region / Division: North America |
Reference: G4S/TP/2985559/209550

Job Introduction:

Hiring Now!

The world's leading private security organization, G4S, has an immediate job opportunity for an experienced Client Services Coordinator. The Client Services Coordinator will have direct responsibility and oversight of Client Services operations and personnel. This position will provide operational support by implementing new programs, maintaining existing services, perform personnel management functions to include interviewing, selection, training, disciplinary action, development of post orders and assignment due process. The Client Services Coordinator will ensure Service & Resolution Standards are being met, and contribute actions which support the Departmental Core Competencies.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development

As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance

In addition, G4S provides benefits that are automatically available to all employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

#SFR


Role Responsibility:

Specific Duties and Essential Functions

  • Act as primary liaison between G4S Secure Solutions USA and client senior management
  • General Operations management; review post orders and make recommendations to corporate security when updates should be considered; review daily log reports and provides pass downs as required; responsible for officers meeting company standards pertaining to quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all company policies and procedures including worldwide business standards and Key Performance Indicators (KPI); conducts required/dedicated site assessments to ensure compliance and provides recommendation on operations, policy and technology applications to plant management
  • General Human Resources management; participate in selection and placement, conduct performance reviews, manage attendance, and conflict resolution; scheduling; as required
  • Review alarm system open/close reports, compile exception reports and forward to appropriate security manager/operations manager for review
  • Provide monthly report to the facilities and corporate security organizations detailing all pertinent activities that have occurred in the previous month concerning any security and safety issues
  • Administer G4S Safety Program; semi-annual review and revise the security Emergency Response plan; monitors compliance with regulatory and fire prevention requirements and safety items
  • Participate in bi-weekly management meetings providing feedback and suggestions in regards to safety and security
  • Ensure the correct and consistent administration of the client/Supplier Service Agreement; ensures compliance with all applicable labor agreements
  • Assures compliance with applicable section of G4S Standard Operating Procedures and Policy manual


The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent
  • Must be able to meet and maintain any applicable State licensing or certification requirements

Type and Length of Specific Experience Required

  • Must possess a minimum of 5 years of progressively responsible, security related experience
  • Work history to include all of the following:
    • Demonstrated understanding of security operations
    • Knowledge of card access, security and safety systems
    • Ability to act in a decisive manner in emergency situations
    • Strong managerial skills and the ability to assert oneself
    • Demonstrated planning, organizational and project management skills

Skills Required

  • Strong diplomacy skills and sensitivity protocol
  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail

Other

  • Must be at least 18 years old or the minimum age
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment: Office; minimal to no work in extreme temperatures is expected

Major activity: Working on PC while sitting; telephone use

Physical efforts to carry out job duties: Limited, to include some standing, bending, limited stretching and reaching.


About the Company:

EOE Minority/Female/Disabled/Veteran

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link: http://www.g4s.us/en/Contact-Us/Local-Offices


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