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Security Account Manager San Jose, California $74880

Security Account Manager

Location: San Jose, California |
Salary: $74880 |
Posted: 3 Feb 2020 |
Closes: 3 Mar 2020 |
Job Type: Permanent & Full-time |
Business Unit: US Secure Solutions |
Region / Division: North America |
Reference: G4S/TP/L2985559/184261

Job Introduction:


The world's leading private security organization, G4S, has an immediate job opportunity for an Account Manager. In this position, you will be responsible for supervising the day to day security operations of an assigned client site. You will work on special projects or security programs, manage a team of Security officers, and site and shift supervisors. Your duties include the hiring/selection, scheduling, payroll reporting, training, coaching, development and support of the team. You will also ensure that the client's site is provided with high quality security services to protect its people and property, and also build, improve and maintain effective relationships with both client and employees. In addition, you will ensure all required reporting and contract compliance are met, handle any escalated security issues or emergency situations appropriately, and ensure all shift assignments are completed.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development


As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance


In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it


G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

Role Responsibility:

Specific Duties and Essential Functions

  • Communicate staffing needs via requisition form; assist in hiring qualified candidates
  • Develop and maintain site specific post orders
  • Reconcile security logs; review incident reports prior to submitting to client; coordinate preliminary investigations
  • Maintain and manage inventory of all uniforms and equipment utilized at the site
  • Ensure complete customer satisfaction; communicate with client on security issues regularly
  • Ensure compliance with all security performance and deliverables around the clock
  • Administer site safety program, worker's compensation and risk management programs as appropriate
  • Participate in unemployment hearings
  • Produce reports and to include scheduling and staffing, payroll/billing and training reports
  • Enforce G4S policies and procedures
  • Prepare/manage annual budget and meet account financial goals including gross profit, overtime and payroll accuracy, and employee retention or turnover
  • Assist our client's Management with rate increases, billing management and accounts receivable
  • Provide assistance to customers, employees and visitors in a courteous and professional manner
  • Perform other duties as requested by our client's Facilities Management

The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent
  • Must be able to pass any State-required training or other qualifications for licensing
  • Must possess a college degree in business administration, criminal justice or related field

Type and Length of Specific Experience Required

  • A minimum of two (2) years in either business management, operations or supervisory role
  • A minimum of one (1) year security experience in a corporate environment

Skills Required

  • Ability to interact cordially and communicate with the public
  • Ability to operate radio or telephone equipment and/or console monitors
  • Ability to exercise good judgment
  • Pleasant and business telephone manner
  • Outstanding interpersonal and communication skills
  • Strong leadership and effective time management skills
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail


  • Must be at least 18 years old as required by the client contractor
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must be able to work flexible schedules
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military
  • Upon acceptance of a job offer, must be able to pass the following:
    • MMPI - Psychological testing
    • Physical exam

Physical Requirements and Environment

Environment: Indoor and outdoor, temperature ranges from moderate to extreme cold and heat

Major activity: Walking, standing, speaking, listening, observing

Physical efforts to carry out job duties: Standing, walking, and sitting. Minimal to no stooping or kneeling.

About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link:

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