Section Manager Belfast 29,000 - 32,000 dependant on experience

Section Manager

Location: Belfast |
Salary: 29,000 - 32,000 dependant on experience |
Posted: 12 Oct 2021 |
Closes: 27 Oct 2021 |
Job Type: Permanent & Full-time |
Region / Division: UK & Ireland |
Reference: G4S/CD/7286

5 Weeks Holidays (with the option to purchase an additional week), Bonus, Pension, Life Assurance, Employee Assistance Programme, We Care; 24/7 access to online GP, mental health support and virtual wellbeing, HSF - Health Cash Plan, Corporate perks and discounts (Perks @ Work and Home), Payroll Giving, Flexible Working Policies, Training and Development Opportunities (inc Apprenticeships in England), Long Service Awards, Recognition Scheme

Job Introduction:

G4S is the largest secure solutions company in the world and one of Britain’s top Employers. Our Cash Management Solutions business has expertise in secure logistics and payment services including cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval and merchant services.

As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and be integral to the effectiveness and success of G4S.

Role Responsibility:

  • Brief workforce on operational and company matters at least once a month.  Ensure that regular 1:1 and Training Reviews are completed. 
  • Manage the efficient and accurate processing of customer deposits through deposit processing SLA’s.
  • Ensure safe working practices, deals with GMB Representative on a day to day basis and carries out the appropriate H&S inspections.
  • Provide operational cover in other areas as and when required with additional training available.
  • Any other duties, as directed by Line Manager.
  • Deals with disciplinary matters up to and including first written warnings and conducts sickness and absence interviews.
  • Ensure all team members are adequately trained for their job.  Ensure all progress interviews and TDRs are completed as necessary.  Ensure identified training needs (contingency/refresher) are satisfied.
  • Manage the completion of accident forms.  Ensure that Absence Management processes are implemented, i.e. return to Work Interviews.
  • To work proactively within the team and drive the highest standards of performance within the Centre.
  • Ensure customer briefings and site surveys are completed as necessary.  Advise customers and Customer Support of late running trips.  Manage staff to maintain the highest level of customer care and service.
  • To assist in customer and internal audits and visits to the centre.
  • Contribute to completion of branch budget and targeted Key Performance Indicators (K.P.I.).  Monitor performance and expenditure against budget and K.P.I.  Seek continuous improvements to operational efficiency and effectiveness.
  • Control and management of over time requirements.
  • Review and mentor senior cashiers in the management of their sections.
  • Maintain the VIPER system to the require standard ensuring all information is updated as and when required, use VIPER to undertake re-planning and trip amendments, inform staff and relevant departments about changes.
  • Where necessary will make regular checks on the centre and initiate corrective action where necessary.
  • Ensure timely and accurate rostering of staff which allows all resources to be managed cost effectively.  Ensure staff hours linking into Autopay are accurate and authorised at the end of each working duty.
  • Carry out unseen inspections as required, to conform to compliance procedures.

This role profile will be subject to change in accordance with departmental developments and the job holder’s expertise.

The Ideal Candidate:

  • Strong people management skills
  • Good IT skills
  • Self starter / Highly motivated
  • Ability to work on own initiative
  • Analytical
  • Flexible approach to hours of working
  • Can work independently but also as part of a wider team

10 year screening

This role will be subject to screening including but not limited to a criminal record check, credit check and 10 year background check. In addition, this role will be subject to a medical review which may include a medical assessment with an occupational health practitioner.

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