Scheduler (Planificatrice/Planificateur) Montreal, QC Competitive

Scheduler (Planificatrice/Planificateur)

Location: Montreal, QC |
Salary: Competitive |
Posted: 19 Feb 2020 |
Closes: 31 Aug 2021 |
Job Type: Permanent & Full-time |
Business Unit: Canada |
Region / Division: North America |
Reference: G4S/TP/4668560/186153

Job Introduction:

This position description assumes that the individual has satisfied all basic requirements for employment by G4S Secure Solutions (Canada) Inc. (G4S), including but not limited to: criminal police information check (CPIC), background check, minimum age and minimum education (high school diploma or foreign equivalency, or earned GED). As well, this job description in no way states or implies that these are the only duties to be performed by this employee. The individual in this position is required to follow any other instructions and perform any other duties requested by this position’s management.

Role Responsibility:

GENERAL PURPOSE AND FUNCTION but are not limited to:

  • Design, maintain and implement Master Schedules for all job sites as required
  • Document all work hours, time differences and employee changes in the online systems to ensure accuracy.
  • Assign new staff and re-assign staff according to site requirements and established procedures
  • Ensure all vacancies due to any kind of absences are filled with the most suitable, qualified replacements and are fully staffed
  • Manage the additional costs of training time and unbillable overtime by the judicious selection of staff to fill vacancies
  • Ability to track, analyze and forecast scheduling trends
  • Maintain communications between security guards and site supervisors
  • Be aware of employees who are continually late or absent from duty, who refuse work assignments, who fail to report for work without prior notice, or who generate client complaints
  • Establish and maintain effective liaison with the HR department and/or Recruiter
  • Ensure that all employee complaints are resolved as quickly as possible or referred to management, HR, or Area Manager
  • Coordinate all temporary work as assigned
  • Position may be required to work days/evenings/ nights and weekends as required to meet organizational needs
  • Demonstrated ability to work effectively with employee groups and building partnerships at all levels of the organization


  • Communicate in a diplomatic, courteous and effective manner.
  • Represents and promotes G4S interests both internally and externally.
  • Ensures G4S international branding standards are met. Other duties and responsibilities as assigned by management.

The Ideal Candidate:


  • Superior Customer Service Skills and consulting skill set
  • Relevant experience in security industry is an asset
  • Understanding of rotational shifts, 24 hour clock, various site schedules and scheduling processes
  • Demonstrated ability to negotiate and meticulous record keeping
  • Excellent verbal and written communication skills
  • Must be well organized and demonstrate the ability to multi-task


  • High School Diploma or Equivalent
  • Equivalent College/University Education related to the Security industry (as asset)


  • 1+ years’ experience Scheduling or similar

About the Company:

G4S is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

G4S est un employeur inclusif et équitable, en encourageant les candidatures de femmes qualifiées et les hommes y compris les personnes handicapées, les membres des minorités visibles et les personnes autochtones.

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