Male SARC Crisis Worker / Engagement Officer Dorset £21,000 per annum

Male SARC Crisis Worker / Engagement Officer

Location: Dorset |
Salary: £21,000 per annum |
Posted: 22 May 2019 |
Closes: 19 Jun 2019 |
Job Type: Permanent & Full-time |
Business Unit: Health Services |
Region / Division: UK & Ireland |
Reference: 7750

Role Responsibility:

Male Crisis Worker / Engagement Officer
Dorset SARC - you must live within 45 minutes of this location 
Full Time - working various shifts. Part Time hours will also be considered
£21,000 per annum
Please note due to commissioner requirements this role is only open to male applicants and is is exempt from 'The Equality Act 2010'
G4S Health Services has been one of the leading providers to all justice health environments since 2005. Working across Secure, Custody and Sexual Assault Referral Centres (SARC) across the UK, we provide primary care and forensic healthcare to a wide range of patients.

A Sexual Assault Referral Centre is a dedicated centre providing a comprehensive service to men, women and children who have suffered sexual assault, both for those who wish to involve the Police and those who self-refer.  Utilising a multi-disciplinary team of Doctors, Nurses, Crisis Workers, Police Officers and support staff the SARC will provide crisis support, appropriate facilities and trained staff for completion of forensic medical examination, provision and advice regarding aftercare including emergency contraception, pregnancy testing, as well as facilitating counselling and ongoing support via third sector agencies and Independent Sexual Violence Advisors.


Benefits as a Crisis Worker / Engagement Officer:

  • Salary of £21,000 per annum
  • Company pension scheme with employer contributions
  • G4S Life Assurance Scheme
  • G4S Great for Savings: Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers
  • G4S Box Office: As an official supplier to The O2, employees have the chance to buy tickets for a range of events
  • O2 Discounts: For discounted offers on handsets, tariffs and broadband
  • Child Care vouchers
  • Eye Care Vouchers – Free eye-tests/discounts for VDU users
  • Hospital Saturday Fund (HSF) Health Plan
  • Charity work- Match-IT and Payroll Giving
  • Employee Care Scheme (Best Doctors and First Assist Counselling Services)
  • Refer A Friend Scheme
  • Love to Shop Campaigns


Job Outline:

The role of Crisis Worker / Engagement Officer will be to provide on-call advocacy support for all clients accessing the SARC service in line with National guidelines, SARC Best Practice and contractual obligations. The successful candidate will also work with the SARC Manager to achieve and maintain the Quality Standards for supporting Male Survivors and carry out targeted male-specific and culturally sensitive promotional work to increase males accessing the SARC Service.



  • To assist with the administration and management of clients accessing the SARC service.
  • To offer a welcoming environment to all service users and visitors upon their arrival at the SARC.
  • To provide advocacy service to all SARC clients.
  • To provide sensitive and non–judgmental support, enabling the service user to regain control and self-esteem.
  • To work within a multi-disciplinary team, liaising and providing support to each other.
  • To offer telephone support to SARC clients.
  • To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals.
  • To produce clear record keeping/documentation and ensure it’s secure storage as per SARC policy.
  • To assess, offer and gain consent from the client for any onward referrals.
  • To ensure a high standard of DNA decontamination between forensic cases.
  • To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained.
  • Undertake the Crisis Worker role at any location outside the SARC in order to meet service needs if required, eg Hospital, Prison, Care Home.
  • To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with the Sexual Offence Examiner, police officer and SARC office team.
  • To feedback any issues or clinical incidents to the SARC Manager.
  • To maintain a SARC training matrix by attending peer supervision, appraisals, undertaking reflective practice and completing mandatory training.
  • To assist the SARC Manager to ensure that Male victims/survivors can be assured that their individual needs will be understood when accessing support from the SARC Service.
  • Assist the SARC Manger in providing evidence to commissioners and clients that their support interventions meet the individual needs of male victims/survivors.
  • To work with the SARC Manager to develop and implement processes specifically for supporting male clients.
  • Identify key partners providing onward support that Men and Boys can access and establish referral pathways.
  • To adhere Policies and Procedures produced by G4S Health and the SARC.

The Ideal Candidate:

Essential Criteria:

  • Previous Experience of working with vulnerable male clients
  • Understanding of the gender based needs of Men and Boys
  • Excellent Communication Skills
  • Good Safeguarding Awareness and Knowledge
  • Driving licence and access to own vehicle
  • Enhanced DBS and Police Vetting

Desirable Skills:

  • Previous role working with male victims of sexual assault
  •  Forensic Awareness
  •  Multi-Agency Working
  •  Marketing and Promotional experience


This role requires the ability to work with vulnerable, frail people, who may be distressed or experiencing pain, in a caring and compassionate way. A Criminal Records Bureau check will therefore be required to exclude any individual with a history of criminal behaviour which could be considered unacceptable (by G4S or the clients) in a patient care environment. Safety is of paramount importance and the post holder must ensure that safe systems of work are followed without compromise.  The post holder needs to be committed to maintaining high standards of customer care and service delivery.

Please note that this vacancy is subject to a minimum 5 year checkable employment and education history including criminal record vetting.

To apply for this role, you must be eligible to work in the UK.

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