SARC Coordinator Penrith, Cumbria £21,000

SARC Coordinator

Location: Penrith, Cumbria |
Salary: £21,000 |
Posted: 12 Dec 2019 |
Closes: 23 Jan 2020 |
Job Type: Permanent & Part-time |
Business Unit: Health Services |
Region / Division: UK & Ireland |
Reference: 8194

Role Responsibility:

G4S Health Services has been one of the leading providers to all justice health environments since 2005. Working across Secure, Custody and Sexual Assault Referral Centres (SARC) across the UK, we provide primary care and forensic healthcare to a wide range of patients.

Exciting development opportunity to be part of the The Bridgeway SARC (Sexual Assault Referral Centre) Service, as commissioned by Cumbria Police, to cover Maternity Leave. The SARC Coordinator’s role is to assist and support the administration and coordination of the delivery of the SARC Service in accordance with National Guidance and NHSE Service Specification.

A Sexual Assault Referral Centre is a dedicated centre providing a comprehensive service to men, women and children who have suffered sexual assault, both for those who wish to involve the Police and those who self-refer.  Utilising a multi-disciplinary team of Doctors, Nurses, Crisis Workers, Police Officers and support staff the SARC will provide crisis support, appropriate facilities and trained staff for completion of forensic medical examination, provision and advice regarding aftercare including emergency contraception, pregnancy testing, as well as facilitating counselling and ongoing support via third sector agencies and Independent Sexual Violence Advisors.

We are recruiting for a SARC Coordinator to join our team in Penrith, Cumbria 

Benefits as a SARC Coordinator (Maternity Cover, 12 months)

  • Salary of £21,000 per annum
  • Company pension scheme with employer contributions 
  • Life assurance
  • Employee discount scheme
  • Childcare vouchers
  • O2, Aviva and British Gas discounts


Shifts: 24 hours per week, over 3 days (Part Time)

This role is due to commence in December 2019 on a 12 month fixed term contract


Job outline: To assist with the administration and management process of clients (women, men and children) and their families accessing the SARC service, in line with National guidelines on SARC Best Practice and contractual obligations. To Deputise as required for the SARC Manager. To provide line-management to Crisis Workers as requested


Key Responsibilities/Accountabilities:

  • To co-ordinate the administration of clients and their family accessing the SARC service.
  • To ensure onward referrals are made with the clients consent and following agreed pathways.
  • Liaising with Partner agencies to ensure Clients receive appropriate on-going support.
  • To maintain confidentiality at all times, adhering to Information Governance principles, Data Protection and Caldicott Guidelines at all times.
  • To maintain effective work systems, ensuring that all correspondence and documentation is dealt with in a professional manner and meets audit and CQC requirements.
  • Providing advocacy support and telephone support to callers in the context of a sensitive and non-judgmental service, using effective communication skills.
  • Informing individuals (service users, family, and professionals) about the self referral service and the choices available – whilst being aware of forensic windows and services available.
  • Offering a welcoming environment to the service users and all agencies upon their arrival at the SARC.
  • General administrative support; maintaining files and other data recording systems, producing monthly data reports and SARCIPs, coordinating rota’s, general administrative support, including filing, minute taking and typing correspondence.
  • Ordering stationery, stock and equipment and monitoring orders and stock levels.
  • Participate in multi agency partnership working.
  • Produce and deliver presentations about the SARC service to partner agencies (eg. Police)
  • Assist the SARC Manager with the interview, training and induction of new Crisis Workers.
  • Participate in developing, monitoring and evaluating the service provision of the SARC
  • To work as a Crisis Worker when required to support the service.
  • To maintain a SARC Training Matrix by attending peer supervision, appraisals, undertaking reflective practice and completing mandatory training, and be prepared to undertake training and development appropriate to role
  • To Line manage a team of Crisis Workers
  • To conduct bi-annual Employee Development Reviews
  • Participate in bi annual Employee Development Review (EDR).
  • Carry out any reasonable request from your Line Manager.
  • Attend meetings on behalf of the SARC Manager and maintain the service in their absence.


The Ideal Candidate:

Person Specification



  • Previous experience of working with vulnerable people.
  • Strong communication skills both written and oral.
  • Safeguarding skills and knowledge.
  • Good understanding of Confidentiality and Information Governance.
  • Line-management
  • Multi-Agency Working.
  • Able to work effectively under pressure.
  • Good time management.
  • Computer Skills
  • Driving license and access to own vehicle.
  • Enhanced DBS and Police Vetting



  • Experience of working with victims of sexual assault.
  • Experience of working within a Healthcare environment.
  • Forensic Awareness.
  • CQC awareness



This role requires the ability to work with vulnerable, frail people, who may be distressed or experiencing pain, in a caring and compassionate way. A Criminal Records Bureau check will therefore be required to exclude any individual with a history of criminal behaviour which could be considered unacceptable (by G4S or the clients) in a patient care environment. Safety is of paramount importance and the post holder must ensure that safe systems of work are followed without compromise.  The post holder needs to be committed to maintaining high standards of customer care and service delivery.

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